Deposit Documentation Supervisor

Responsible for managing and overseeing all aspects pertaining to Deposit Documentation Department. Includes taking a leadership role to design and establish appropriate procedures, controls, policies, reporting, and tracking of all tasks.  Function requires a strong knowledge of banking regulations, compliance, and policy specifications as well as (IRA) Individual Trust Accounts and (HSA) Health Savings Accounts regulations and IRS guidelines.  Must have the ability to manage multiple tasks, meet strict deadlines and ensure all service level agreements are consistently achieved.

• Responsible for the execution and general oversight of all functions and workflows within the Deposit Documentation Department including but not limited to, account setup, styling, and documentation requirements for new accounts and updated deposit accounts to include (IRA) Individual Retirement Accounts, and (HSA) Health Savings Accounts.
• Examine documentation that includes but not limited to estate papers, letters testamentary, POA, trusts, business agreements, IRA and HSA Plan applications, etc. to ensure account styling supports the account being opened.
• Promotes departmental success and staff development by ensuring proper training is provided
• Perform one on one meeting with employees along with effective talent management and succession planning.
• Promote employee development for personal and career growth.
• Regularly motivate and coach personnel to ensure operational and productivity standards are met or exceeded
• Maintains a good working relationship with all teams, both internal and external customers in solving/researching problems, etc.
• Make recommendations and implement changes or re-direction in an effort to streamline processes and to reduce expense/and or loss
• Responsible for creating and maintaining clear and precise departmental procedures that include all areas of Deposit Documentation Department
• Review published branch operational procedures to ensure information provides clear and accurate instruction that compliments departmental procedures
• Performs random internal audits of Department functions to ensure accuracy and timeliness of department functions
• Ensure department compliance with policy/procedures to obtain sufficient ratings when critiqued by internal and or external sources.
• Interact with Operational Management, Legal Counsel, Compliance, etc. to ensure account documentation and maintenance requests are within operational, legal, and compliance policies
• Ensure completion of proper department reporting for Upper Management
• Identify & Mitigate bank/department risk.
• Serves as a back up to all staff in the Deposit Documentation Department
• May also act as a back up to Deposit Account Maintenance Supervisor and staff and Deposit Documentation and Deposit Account Maintenance Manager
• Ensures compliance with state and federal banking regulations
• Assist with merger and acquisition process of new banks as it relates to Deposit Operations

• 2-4 Year College Degree desired or combination of education and/or work related experience.
• 4-6 years’ bank or bank operations experience preferred
• 2-4 years’ experience in job related role as an individual contributor.
• CSR experience and knowledge of Fiserv systems preferred
• Excellent knowledge of general state and federal banking regulations including bank policy and procedures
• Excellent understanding of IRA and HSA regulations and tax implications as it relates to the IRS
• Excellent expertise of CIP regulations, and GA, NC, SC, TN, FL and AL state documentation requirements
• Excellent understanding of entity agreements, corporate documentation, POA, trust, and estate documents, IRA and HSA Plan applications
• Excellent working knowledge of Microsoft Office Suite; Outlook, Excel and Word and general office equipment.
• Ability to work in a time sensitive environment with ability to manage multiple tasks and meet strict deadlines
• Possess excellent leadership skills to effectively supervise a team of individuals and remain neutral in conflicting situations
• Demonstrate exceptional capacity for sound judgment and the ability to balance risk vs. service
• Superior change management skills and organizational skills
• Excellent communication and technical skills
• Responsible for staffing, evaluating personnel performance and hosting staff meetings
• Travel may be required for training purposes, as necessary
• Flexible to work overtime and weekends as required
• Participate and complete all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.

• Must be able to pass a criminal background & credit check

FLSA Status: Non-Exempt

SUPERVISORY RESPONSIBILITY

This position manages employees and is responsible for the coaching, development, and performance management of those employees.

WORK ENVIRONMENT

Blairsville, GA Operations

POSITION TYPE

This is a full-time position that requires schedule flexibility to work evenings and weekends as needed.

TRAVEL

This position requires up to 5% travel.

OTHER

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.