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At CDW, our purpose is to make technology work so people can do great things.
The Role
The Deployment Operations Supervisor manages deployment processes, coordinating teams and resources while ensuring timely and efficient execution of technology deployments, including inventory management and vendor relations.
Summary Generated by Built In
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
Job Summary:
The Deployment Supervisor oversees end-to-end deployment operations, including production planning, scheduling, inventory and asset management, and coordination with internal teams, vendors, and customers. This role is responsible for ensuring deployments are executed efficiently, on time, within scope, and to quality standards. The Deployment Supervisor plays a critical role in workforce coordination, workflow planning, device delivery, and deployment execution across multiple concurrent projects.
What You Will Do:
* Deployment & Production Oversight
* Lead deployment projects from initiation through completion, including development of production plans aligned to project requirements, timelines, and delivery commitments.
* Define project timelines, deliverables, deployment capacity, and required resources by designing and managing efficient deployment workflows.
* Monitor adherence to project plans, proactively resolve issues, and provide clear reporting on deployment progress and risks.
* Client, Vendor & Stakeholder Coordination
* Serve as the primary point of contact for deployment activities, providing regular status updates and clear communication regarding milestones, changes, and delivery timelines.
* Manage vendor relationships, including coordination of order management and fulfillment.
* Collaborate closely with internal teams to align deployment requirements, schedules, configurations, and delivery expectations.
* Asset, Inventory & Logistics Management
* Maintain accurate vendor and deployment inventory through tracking, reporting, and reconciliation to support timely and streamlined deployments.
* Generate regular asset reports to track the status, condition, and location of devices and equipment.
* Oversee asset labeling and identification processes, including asset labels and laser etching, to support tracking and lifecycle management.
* Coordinate device delivery in accordance with customer timelines and deployment schedules.
* Technology & Deployment Enablement
* Oversee the planning and configuration of hardware and software deployments to ensure proper imaging, Intune configuration, Chrome enrollment, and/or ZTE setup.
* Ensure deployment standards, configurations, and processes are consistently applied across projects.
What We Expect of You:
* Proven experience managing production or deployment operations, preferably within a device, logistics, or technology-focused environment.
* Experience leading or supervising teams responsible for deployment, production, or operational delivery.
* Proficiency with workflow planning, workforce scheduling, and capacity management tools.
* Hands-on experience with asset management systems and inventory tracking.
* Background in hardware configuration and large-scale device deployments.
* Strong leadership, organization, and communication skills.
* Experience with Intune, Chrome enrollment, ZTE, and Windows Imaging.
* Demonstrated ability to lift up to 50 lbs.
* Stand, bend, lift, walk and carry products in any combination for up to 8 hours at a time.
* History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines.
* Comfort working in a warehouse environment which includes changes in temperature as the weather fluctuates, noise form conveyors and forklifts. Pay range: $ 81,000- $ 113,000 depending on experience and skill set. Annual bonus target of 5% subject to terms and conditions of plan. Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials.
* CDW is committed to being an AI-fluent organization
* As a leader, you will champion and be accountable for our vision of becoming an AI-fluent organization. We expect leaders to model curiosity, encourage responsible AI adoption, and foster a culture of continuous learning. You don't need deep technical expertise, but you should be comfortable exploring how AI can enhance strategy, decision-making, and team performance. Your role includes guiding others in building confidence and capability with AI tools and practices, while promoting openness to experimentation and shared learning.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
Job Summary:
The Deployment Supervisor oversees end-to-end deployment operations, including production planning, scheduling, inventory and asset management, and coordination with internal teams, vendors, and customers. This role is responsible for ensuring deployments are executed efficiently, on time, within scope, and to quality standards. The Deployment Supervisor plays a critical role in workforce coordination, workflow planning, device delivery, and deployment execution across multiple concurrent projects.
What You Will Do:
* Deployment & Production Oversight
* Lead deployment projects from initiation through completion, including development of production plans aligned to project requirements, timelines, and delivery commitments.
* Define project timelines, deliverables, deployment capacity, and required resources by designing and managing efficient deployment workflows.
* Monitor adherence to project plans, proactively resolve issues, and provide clear reporting on deployment progress and risks.
* Client, Vendor & Stakeholder Coordination
* Serve as the primary point of contact for deployment activities, providing regular status updates and clear communication regarding milestones, changes, and delivery timelines.
* Manage vendor relationships, including coordination of order management and fulfillment.
* Collaborate closely with internal teams to align deployment requirements, schedules, configurations, and delivery expectations.
* Asset, Inventory & Logistics Management
* Maintain accurate vendor and deployment inventory through tracking, reporting, and reconciliation to support timely and streamlined deployments.
* Generate regular asset reports to track the status, condition, and location of devices and equipment.
* Oversee asset labeling and identification processes, including asset labels and laser etching, to support tracking and lifecycle management.
* Coordinate device delivery in accordance with customer timelines and deployment schedules.
* Technology & Deployment Enablement
* Oversee the planning and configuration of hardware and software deployments to ensure proper imaging, Intune configuration, Chrome enrollment, and/or ZTE setup.
* Ensure deployment standards, configurations, and processes are consistently applied across projects.
What We Expect of You:
* Proven experience managing production or deployment operations, preferably within a device, logistics, or technology-focused environment.
* Experience leading or supervising teams responsible for deployment, production, or operational delivery.
* Proficiency with workflow planning, workforce scheduling, and capacity management tools.
* Hands-on experience with asset management systems and inventory tracking.
* Background in hardware configuration and large-scale device deployments.
* Strong leadership, organization, and communication skills.
* Experience with Intune, Chrome enrollment, ZTE, and Windows Imaging.
* Demonstrated ability to lift up to 50 lbs.
* Stand, bend, lift, walk and carry products in any combination for up to 8 hours at a time.
* History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines.
* Comfort working in a warehouse environment which includes changes in temperature as the weather fluctuates, noise form conveyors and forklifts. Pay range: $ 81,000- $ 113,000 depending on experience and skill set. Annual bonus target of 5% subject to terms and conditions of plan. Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials.
* CDW is committed to being an AI-fluent organization
* As a leader, you will champion and be accountable for our vision of becoming an AI-fluent organization. We expect leaders to model curiosity, encourage responsible AI adoption, and foster a culture of continuous learning. You don't need deep technical expertise, but you should be comfortable exploring how AI can enhance strategy, decision-making, and team performance. Your role includes guiding others in building confidence and capability with AI tools and practices, while promoting openness to experimentation and shared learning.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Skills Required
- Experience managing production or deployment operations in a technology-focused environment
- Experience leading or supervising deployment or operational delivery teams
- Proficiency with workflow planning and capacity management tools
- Hands-on experience with asset management systems and inventory tracking
- Background in hardware configuration and large-scale device deployments
- Strong leadership, organization, and communication skills
- Experience with Intune, Chrome enrollment, ZTE, and Windows Imaging
What the Team is Saying
Phil
Practice Vice President
Mason
Sales Intern
Kevin Denison
Director, Strategic Initiatives — U.S. Commercial
Christine A. Leahy
Chair and Chief Executive Officer
CDW Compensation & Benefits Highlights
How does CDW ensure its pay and bonus plans are competitive?
CDW supports competitive pay and bonus plans through a broad total rewards approach that combines performance-focused compensation, strong benefits, long-term financial support, and the stability of a large established company.
- Total rewards philosophy: CDW’s compensation approach is built around more than base salary alone. Its ESG report says the company uses competitive compensation and performance-focused pay practices designed to reward excellence and support coworkers’ professional and financial growth. That philosophy is reinforced by a broader total rewards package that supports physical, emotional, financial, and social wellbeing.
- Performance-based pay and incentives: CDW explicitly describes its pay practices as performance-focused, indicating that compensation is designed to recognize strong individual contribution and results. Employee feedback also points to meaningful earning potential in some roles, along with merit increases and incentive opportunities, especially in performance-driven functions.
- Structured compensation components and financial support: CDW strengthens compensation competitiveness through multiple financial programs beyond salary. These include a 401(k), employee stock purchase plan, life insurance, disability coverage, accident-related insurance, and charitable gift matching. Together, these programs help support both short-term financial needs and longer-term financial security. CDW also connects compensation to career growth through its Global Career Framework, which helps employees see how advancement and future opportunities fit into the broader organization.
- Benefits as part of total compensation: Benefits are a major part of CDW’s competitive rewards story. The company offers healthcare, parental leave, adoption support, wellbeing resources, commuter benefits, legal assistance, and tuition reimbursement, among other offerings. Its ESG report also notes that in 2023 CDW made additional investments by reducing the benefits waiting period for new hires and increasing paid leave for primary parental caregivers and bereavement. Employees frequently mention benefits, PTO, flexibility, and job stability as strengths of the company’s overall package.
- Scale and stability: CDW’s size and market position also reinforce its ability to offer competitive rewards. As a Fortune 500 and S&P 500 company with about $21 billion in annual net sales and ~15,100 coworkers, CDW has the scale to provide broad benefits, structured pay programs, and long-term stability.
- External signals: Employee feedback points to several strengths in CDW’s rewards package, including mentions of generous compensation, strong benefits, stock options, merit increases, and financial stability. While compensation experiences can vary by role, reviews consistently suggest that benefits and overall package strength are important parts of CDW’s employer value proposition.
Bottom line: CDW supports competitive pay through a well-rounded total rewards model that combines performance-focused compensation, strong benefits, financial protection, and long-term career stability. It is especially well positioned for employees who value comprehensive benefits, growth opportunities, and the backing of a large, established technology company.
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The Company
What We Do
CDW Corporation is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. For more information about CDW, please visit www.CDW.com. Our broad array of products and services range from hardware and software to integrated IT solutions such as security, cloud, hybrid infrastructure and digital experience.
Why Work With Us
Trust, connection and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed.
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CDW Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
CDW is committed to offering a high quality, flexible work experience centered around connection, collaboration, and coworker well-being. Our flexible hybrid approach enables coworkers to get the best of working from home and being together.
Typical time on-site:
Not Specified
