Responsibilities:
- Design and build demo infrastructure: Develop and maintain the backend and frontend systems that power Tractian’s demos, including APIs, data pipelines, databases.
- Manage demo data generation: Build tools and scripts to simulate real-world scenarios in demo environments.
- Manage uptime and reliability: Monitor and optimize demo environment performance, ensuring minimal downtime and fast recovery for sales calls, trade shows, and executive presentations.
- Collaborate cross-functionally: Partner with Product, Sales, and Engineering to ensure the demo stack incorporates the latest features and accurately reflects production environments.
- Build internal tools and dashboards: Provide internal APIs, dashboards, and admin tools that let AEs, SEs easily deploy, reset, or configure demo environments on demand.
- Version and document: Maintain strong documentation and version control of demo assets, infrastructure configurations, and deployment scripts for reproducibility.
- Continuously improve: Analyze usage metrics, environment performance, and sales feedback to prioritize new features and enhancements in the demo ecosystem.
Requirements:
- Bachelor’s degree in Engineering or a related technical field.
- Experience with ReactJS, NodeJS, Typescript, non relational databases like MongoDB, ScyllaDB.
- 2+ years of experience in Demo Engineering, or a software engineering role.
- Experience training and enabling sales teams on how to deliver technical demos effectively.
- Ability to create structured, repeatable demo processes that scale across global teams.
- Comfortable working in a fast-paced, high-growth environment with cross-functional stakeholders.
- Aligns with the mission and values of Tractian.
Top Skills
What We Do
Tractian is a machine intelligence company that offers industrial monitoring systems. Tractian builds streamlined hardware-software solutions to give maintenance technicians and industrial decision-makers comprehensive oversight of their operations. It is democratizing access to sophisticated real-time monitoring and asset operations tools.
Tractian's solutions are used in environments that address a combined total of 5% of global industrial output. The company’s broad market reach is evidenced in its customer base from various industries, such as John Deere, Procter & Gamble, Caterpillar, Goodyear, Carrier, Johnson Controls, and Bimbo, the owner of the brands Little Bites and Thomas Bagels. Tractian's customers see a 6-12x ROI with savings of $6,000 per monitored machine annually on average.
In a major milestone and a first for the industry, Tractian launched the AI-Assisted Maintenance category in the industrial sector. In this new paradigm, artificial intelligence identifies machine problems and suggests preventive actions to be taken, giving invaluable insight and support to maintenance professionals. It is important to highlight that the intent of Assisted Maintenance is firmly rooted in augmenting maintenance professionals to provide more assertive diagnosis with human-in-the-loop feedback.
Tractian's mission is to elevate this category of workers in a highly impactful way. The Assisted Maintenance category will provide unimaginable support for maintenance professionals. By combining shop floor expertise with our technology, maintainers will be able to anticipate and address issues with unprecedented accuracy and speed