Demand Planning Manager

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. 

Position Overview:

The Demand Planning Manager is responsible for developing accurate, data driven forecasts to support procurement, supply planning, and product replenishment for Dutch Bros shops, our distributors, and suppliers. This role will assess current practices, define future-state processes and tools, and establish cross-functional alignment—taking into account seasonality, regional trends, marketing initiatives, and promotional activity. By implementing effective demand planning practices, this person will optimize planning, purchasing, and inventory to efficiently support our shops and customers.

Job Qualifications:

• Bachelor's degree in Supply Chain, Business, Statistics or related field 

• 5+ years of experience in demand planning, ideally in QSR, foodservice, or retail

• Demonstrated success in developing forecasts using promotional, seasonal, location-based, and marketing inputs. 

• Experience with demand planning tools including selection and implementation.

• Advanced analytical skills; BI/reporting tool experience preferred. 

• Ability to interpret complex datasets and turn them into action 

• Strong cross-functional communication and influence skills 

• Experience building from scratch and leading process improvement

• Teamwork and Stakeholder Engagement

Location Requirement: 

This role is located in Tempe, Arizona. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days.

Key Result Areas (KRAs):

Forecast Accuracy:

• Drive accuracy on everyday items to produce supply forecasts for suppliers and distribution 

• LTO (Limited Time Offer) forecasting on short term promotional items with tight timelines 

• Understand Marketing collateral impacts on demand as an input to demand Identify and forecast halo items related to promotional or marketing activity Seasonality Forecasts 

Process Development:

• Evaluate current planning practices and determine correct inputs and desired outputs 

• Develop a to-be vision of demand planning 

• Work cross functionally to build integrated demand planning process

System and Tool Enablement:

• Build requirements for a tool/ system 

• Source and evaluate potential tools through a RFP/ RFI process 

• Select and implement a tool to support the demand planning process

• Develop actionable reporting and dash-boarding to drive visibility to improvement areas

Skills:

• Collaboration 

• Communication 

• Change Management

• Data Analytics 

• Microsoft Office Proficiency 

• Detail-Oriented

Physical Requirements:

• In-Office Environment: Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions

  • Must be able to collaborate in-person with occasional impromptu in-person meetings 

• Office Conditions: Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels

• Mobility: Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches.  Must be able to occasionally move or lift office items up to 25 pounds

• Hearing Requirements: Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed.

• Reading and Writing Proficiency: Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively.

• Vision Requirements: Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed.

• Technology Proficiency: Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software. 

• Effective Communication: Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools.

Compensation:

$107,655.14 - DOE

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!