Join our Homewares team as a Demand Planning Assistant, helping to ensure the right products are available at the right time while supporting sales performance, forecasting accuracy, and inventory optimisation across multiple retail channels.
About the Role
As a Demand Planning Assistant, you will play a key role in supporting the Demand Planner to maintain accurate forecasting, fulfilment, and stock management across the Homewares category. Working closely with Buying, Merchandising, Retail, and Supply Chain teams, you will help drive planning accuracy, improve product availability, and support the smooth flow of stock across stores, online channels, and regional sites. This is an excellent opportunity for someone who enjoys working with data, building relationships, and contributing to commercial performance within a fast-paced retail environment.
Key responsibilities:
- Support the development and maintenance of demand forecasts and fulfilment plans across multiple retail channels.
- Monitor forecast accuracy, analyse performance reports, and help identify opportunities to improve planning effectiveness.
- Manage replenishment and master data within SAP, ensuring accuracy and supporting optimal inventory levels.
- Coordinate stock management activities, including purchase order administration, supplier communications, delivery tracking, and issue resolution.
- Build strong relationships with internal stakeholders and suppliers to support forecasting, fulfilment, and overall business performance.
Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.
Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.
About You
You will be a highly organised and analytical individual who enjoys working with data and collaborating with a range of stakeholders. You will thrive in a fast-paced environment where attention to detail and accuracy are essential, and you'll be confident balancing multiple priorities while meeting deadlines. You will take a proactive, solutions-focused approach to challenges and be comfortable communicating with colleagues and suppliers at all levels. A genuine interest in retail and a desire to contribute to the success of a high-performing team will help you excel in this role.
You'll also have:
- Experience in a Demand Planning, Merchandising, Buying, or similar retail support role.
- Strong Excel and PC skills, with experience using SAP considered highly advantageous.
- Excellent numeracy, communication, and time management skills, with the ability to work independently and collaboratively
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
Additional Information:
Time Type:
PermanentDepartment:
Merchandise Planning & Control (Anna Bucknell)Skills Required
- Experience in demand planning, merchandising, buying, or a similar retail support role
- Strong Microsoft Excel and PC skills
- Experience using SAP
- Excellent numeracy, communication, and time management skills
- Ability to work independently and collaboratively
What We Do
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category. Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers. Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story
