Department: Supply Chain Excellence
Reports to: Director, Merchandise Planning - NAM
Location: North Vancouver
Your Opportunity at ARC’TERYX:
As a Demand Planner at Arc’teryx, you own the demand forecast for your product categories, turning data, market signals, and cross-functional insight into forecasts that directly shape what we build, buy, and bring to market. Your work guides operational and financial decisions across the business and makes sure the right product reaches our customers at the right time. You’ll lead your categories through the full planning cycle, partner with teams across the organization to sharpen our outlook, and continuously raise the bar on forecast accuracy — from new product launches to in-season adjustments. It’s a role with real ownership, visible impact, and the room to grow both your technical depth and your commercial judgment.
This role is based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.
Meet Your Future Team:
Our Demand Planning team plays a pivotal role in connecting the business strategy to the realities of customer demand. We translate market signals, historical data, and cross-functional insights into a clear, forward-looking demand forecast that guides decision making across our organization. We work cross-functionally to align on expectations, challenge assumptions, and continuously refine our outlook to ensure the right products are available at the right time. We take ownership of the demand plan not as individuals, but as a collective - ensuring transparency, accountability, and shared success across the organization.
If you were in the Demand Planner role now, here are some of the core activities you would be doing:
- Owning and maintaining a rolling 12-18 month demand forecast for your categories, aligning inputs from cross-functional partners with established planning guidelines
- Driving forecast accuracy by monitoring performance, diagnosing error, and acting on improvement opportunities
- Building baseline statistical forecasts using established tools and methodologies, then refining them with business judgment
- Driving the demand plan through the Integrated Business Planning (IBP) cycle to reach a consensus forecast
- Reconciling top-down financial targets with bottom-up SKU forecasts, surfacing gaps and driving resolution
- Translating demand insights into guidance for Supply Planning on capacity and build decisions
- Helping shape how the team plans through monthly process-development meetings
- Modelling demand for new product launches using historical analogs and category guidance
- Monitoring in-season performance and leading corrective actions
- Identifying risks and constraints, running scenario analysis, and escalating issues early
- Partnering with Merchandising, Supply Planning, Inventory Planning, Allocations, FP&A, and eCommerce to align on execution
Here are some of the things you could be working on in the future:
- Leading demand planning improvement projects and initiatives as opportunities arise
- Partnering with supply chain and product teams to shape inventory strategy
Are you our next Demand Planner?
- You have 3-5 years experience in demand planning, merchandise planning, forecasting or relevant supply chain role
- You have strong demand forecasting experience in a retail or wholesale environment
- You have a background in statistical forecasting paired with a strong data analysis skillset, with advanced skills in data manipulation and Excel
- You have experience working with retail KPIs
- You have experience with new product forecasting and lifecycle management
- You have hands-on experience with advanced planning software such as o9 Solutions, Blue Yonder, Anaplan, or Oracle
- You have experience mentoring and sharing knowledge with others
- You have strong analytical skills to investigate, troubleshoot, audit and/or resolve complex issues in scenarios with uncertainty and ambiguity
- You have strong time management skills; work well with deadlines and under pressure, and have an ability to prioritize and manage multiple tasks in a fast-paced environment.
- You have strong interpersonal skills and enjoy working in a people-facing role.
- You remain highly flexible and adaptable when faced with ambiguity
- You effectively balance autonomy and collaboration
- You inspire breakthrough thinking and continuous improvement
- You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
- Your passion for your work is paralleled by your passion for getting outside and living it
Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.
We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.
In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:
- Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
- Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
- Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
- Family support - Parental leave top-up and a nesting period for new parents.
- Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
*Eligibility for certain programs may vary by role.
Skills Required
- 3-5 years experience in demand planning, merchandise planning, forecasting or relevant supply chain role
- Strong demand forecasting experience in a retail or wholesale environment
- Background in statistical forecasting paired with a strong data analysis skillset; advanced skills in data manipulation and Excel
- Experience working with retail KPIs
- Experience with new product forecasting and lifecycle management
- Hands-on experience with advanced planning software such as o9 Solutions, Blue Yonder, Anaplan, or Oracle
- Experience mentoring and sharing knowledge with others
- Strong analytical skills to investigate, troubleshoot, audit and/or resolve complex issues in ambiguous scenarios
- Strong time management skills; ability to prioritize and manage multiple tasks under pressure
- Strong interpersonal skills and experience working in a people-facing role
- Highly flexible and adaptable when faced with ambiguity
- Ability to balance autonomy and collaboration
- Passion for outdoor activities and the brand's outdoor culture
What We Do
Arc’teryx is a global design company based in North Vancouver, B.C. that specializes in technical high-performance outerwear and equipment. We design and manufacture a wide range of mountain sports outdoor apparel and equipment for all conditions and experiences, including mountaineering, ice and rock climbing, skiing, snowboarding, and trail running. Our company is built on a passionate and relentless commitment to design, craftsmanship and performance. We have a unique construction process that enables us to create technical products that can be trusted to perform at the point of extreme need. We are uniquely positioned in our industry as we have our own factory located in New Westminster, BC, which enables us to build products with a meticulous focus on detail and performance. We leverage this manufacturing knowledge and share it with our global partner factories. In the Coast Mountain Range behind our headquarters and design centre in North Vancouver, we field test our products in real world conditions allowing us to create the best-fitting, longest-lasting, highest-performing technical products available. We distribute our outerwear and equipment through more than 3,000 retail locations worldwide, in over 40 countries globally, including 38 branded and outlet stores in Europe, North America and Asia. The company started with six employees in 1989 and now has more than 1000 employees in Canada.
