Sales Operations Demand Planner

Job Description Summary

STEMCELL Technologies is seeking a Sales Operations Demand Planner to join our team!
As the Sales Operations Demand Planner, you will play a key role in developing and optimizing demand forecasts to support business planning and decision-making. In this role, you will leverage historical data, market insights, and cross-functional inputs to build accurate demand projections, accounting for product lifecycle events such as launches and planned obsolescence. You will collaborate closely with key business partners internally and externally to enhance forecast accuracy and ensure alignment with current business conditions. Additionally, you will contribute to continuous improvement initiatives to strengthen forecasting processes and support organizational growth.

Job Description

Duties and Responsibilities 

• Create and maintain an unbiased 18-24 month rolling demand forecasts by integrating internal domain knowledge (Sales, Marketing) and external inputs (Customer Forecasts, Customer Inventories, POS Data)

• Enhance predictive forecast accuracy by incorporating domain and business knowledge into baselines forecasts (market trends, product lifecycle events) 

• Manage the customer forecast integration process, including establishing and maintaining guidelines (time fences, data standards, etc.), and ensuring effective integration of internal inputs

• Liaise across departments to improve customer forecasts and identify upcoming events that may impact demand projections

• Lead Demand Review meetings and contribute to sales and operations planning, including forecast alignment, target setting, and ongoing demand review discussions

Knowledge and Qualifications

• Bachelor's degree with 5-10 years of experience in demand planning, sales operations, or a related field

• Strong understanding of forecast methodologies, market trends, and demand planning principles

• Advanced analytical and problem-solving skills, with experience using statistical and forecasting tools

• Experience working cross-functionally to translate business insights into accurate demand plans

#LI-KL1 #Onsite

STEMCELL Technologies is a privately owned, Vancouver-based biotechnology company that helps power leading-edge life science research around the world. Driven by our love of science and passion for quality, we are a company of Scientists Helping Scientists—standing by our customers to provide the outstanding products, technical support, and training they need to advance their research. Scientists performing stem cell, immunology, cancer, regenerative medicine, and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, accessory products, and services. Through our many regional offices, as well as our distribution centers in Vancouver, Seattle, Grenoble, and Singapore, we deliver our innovative, specialized products to more than 100 countries. With over 1,800 employees globally, most with scientific or engineering degrees, STEMCELL is proud to be the largest biotechnology employer in Canada.

This is an opportunity to work with highly motivated colleagues in a science-oriented, creative, and dynamic environment. We offer a competitive salary, excellent benefits, and meaningful career development opportunities.

STEMCELL is well recognized for exceptional leadership and business practices. We are one of Canada’s Best Managed Companies and operate an ISO 14001-certified environmental management system to measure and reduce our environmental impact. 

As an equal opportunity employer, STEMCELL is dedicated to ensuring that every employee feels safe, valued, and respected for who they are. We know that scientific progress and innovation occur when diverse, creative minds come together and we are committed to nurturing a culture of inclusivity and belonging. STEMCELL enforces a zero-tolerance policy for any form of discrimination. Selection decisions are solely based on job-related factors.

The annual salary for this job ranges from:

$81,700.00 - $122,500.00

STEMCELL determines an individual’s pay within the range based on multiple factors including experience, education, job-related skills, and equity within the team or organization. For jobs that are eligible for sales incentives, the range noted above is inclusive of target incentives; actual incentives are based on individual performance results in accordance with company policy. In addition to base salary, STEMCELL offers a comprehensive total rewards package including health benefits, retirement savings, and more.

To apply, please select the “Apply” button below. You will then be directed to a login screen asking you to set up an account, which is required to apply.​​