On Demand Lead Georgia

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

YOUR MISSION

Glovo is built on the belief that, by giving amazing service to our partners, we will be able to change the on-demand delivery market.

How are we doing this? By thinking big and paying attention to small details. Glovo’s core product is a hyperlocal marketplace featuring the best restaurants in each city and delivery in less than 60 minutes. We believe though that most restaurants and stores will opt for a strategy that combines marketplaces with their own channels, and we want Glovo to be the delivery partner of choice for all of our partners’ deliveries. To achieve this, Glovo launched Glovo On-Demand in 2022, a new vertical that helps our partners deliver orders created in their own channels (website, phone, application) via Glovo’s fleet. As an On-Demand Country Manager, you will be the lead in Georgia for growing the On-Demand business.

THE JOURNEY

• The role is primarily commercial (sales and account management), but you will also have 360* responsibilities, helping to coordinate financial control and profitability, operational needs, necessary tech developments/ adaptations, etc.

• Define the GTM (go to market) strategy for On-Demand business in Georgia (pricing, pitch, Ops SLAs, etc)

• Work closely with the Account Management team to upsell On-Demand to current Glovo Partners (Restaurants, Groceries and Retailers). Build a pipeline and pitch, consultative sales with partners. Build proposals and lead contract negotiations to establish a strong working partnership grounded on sustainable economics for both parties

• Explore new opportunities leveraging Glovo capabilities to grow OnDemand (eg. partners not in Glovo’s marketplace)

• Manage a small commercial team (1 to 3 people)

• Work closely with On-Demand HQ in Barcelona and share feedback to improve On-Demand product (Commercial, Operations and Product)

• PnL management: pricing strategy, implementation costs, and continuous profitability through operation costs and recurrent sales

• Minimum +3 years of experience in GTM, General Management, Account Management, Business Consultancy, E-commerce, Tech, or other relevant field

• Problem solver, data-driven, analytical

• Project management skills, proactive, highly organized, and detail-oriented

• Customer-oriented with strong commercial skills

• Accountability and ownership for projects from start to finish - can understand the entire funnel and identify where to take actions

• Excellent communication and interpersonal skills

• Motivated by working in a high-growth and high-performance start-up with a fast pace and multiple responsibilities

• Excellent Georgian and English skills

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!