Job Description:
Job Purpose:
As our MEA business becomes increasingly technology and data enabled, more of our critical Demand & Sales processes are designed, executed and governed through digital platforms.
The Demand Business Operations Head leads the capabilities across Demand Systems, Sales Systems, Data & Analytics and Asset Management to improve the productivity and effectiveness of our Demand & Sales organization.
The role is accountable for building a high-performing and engaged team, ensuring our technology, data and assets are fully leveraged to simplify how we work, strengthen execution and enable profitable growth across MEA.
Roles & Responsibilities:
Build and lead a high-performing team
Recruit, retain, coach and develop a highly capable and engaged team across Demand Systems, Sales Systems, Data & Analytics and Asset Management. Build strong functional expertise, clear accountability and a healthy talent pipeline, while creating an environment of continuous learning and development.
Drive Demand & Sales growth and effectiveness
Partner with Demand & Sales leadership to identify opportunities to simplify processes, optimize ROI and improve effectiveness through technology, data, analytics and automation. Establish clear measures of productivity and value and ensure improvements translate into sustainable changes in how teams operate.
Partner with Digital Technology to translate these requirements into technology roadmaps, secure the required resources and investment, and ensure successful delivery and adoption.
Drive adoption and value realization
Ensure capabilities are not simply deployed, but successfully embedded into business processes and ways of working. Establish clear measures across adoption, productivity, effectiveness and business value and intervene where solutions are not delivering their intended outcomes.
Asset Management
Provide leadership and governance for Chillers & Freezers across MEA, ensuring commercial assets are deployed and managed to maximize physical availability, utilization and return on investment. Leverage data and technology to improve asset visibility, deployment and lifecycle management.
Education & Professional Qualifications
Bachelor’s degree
8+ years minimum with leadership experience
Ideally some experience with Digital Technology
Skills Required
- Bachelor's degree
- 8+ years of experience with leadership experience
- Experience with Digital Technology
Mars Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.
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Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
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Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
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Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.
Mars Insights
What We Do
For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.
