Demand Analyst - Foodservice & QSR

Position Title: Demand Analyst - Foodservice & QSR
Position Type: Temporary - Full-Time
Position Location: Melbourne
Requisition ID: 37495
In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.
About the role .
As our Demand Analyst - Food Service & QSR, you'll play a pivotal role in connecting our sales and supply teams, ensuring we deliver the right products to the right places at the right time. You'll be the go-to expert for demand planning analysis within the Sales & Operations Execution (S&OE) horizon, providing critical insights to drive decision-making across each category. In this role, you'll also lead the way in elevating our reporting capabilities, helping the demand team perform at its best and setting new standards for excellence.
This role is a 12-month Fixed Term Contract.
What you'll be doing.

• Act as the central point of contact for managing abnormal demand, supply shortages, and communication across Account Managers, ISPs, and Supply Chain Planners.
• Lead short-term demand planning (S&OE horizon) for the Food Service & QSR channels, identifying risks, resolving issues, and escalating as needed.
• Present gap-to-plan analysis in weekly S&OE forums and escalate unresolved issues to monthly S&OP forums.
• Cleanse and maintain data while developing automated, streamlined reporting processes.
• Create meaningful reports and dashboards to visualise trends, highlight risks, and drive insights.
• Analyse data across multiple sources to identify patterns, anomalies, and root causes.
• Collaborate with Sales to refine forecasts, improve forecast accuracy, and manage product transitions.
• Facilitate forecast change requests and support inventory optimisation actions.
• Drive continuous improvement through actionable reporting, KPI tracking, and process enhancement.

What you'll need to be successful.

• Advanced analytical skills with strong attention to detail and confidence in data-led decision making
• Strong stakeholder engagement skills with the ability to influence at all levels
• Clear, effective communicator with both internal and external audiences
• Proficient in SAP/APO and advanced Excel; Power BI experience desirable
• Positive, solutions-focused approach with a drive for high-quality results
• Solid understanding of business processes; FMCG experience a bonus
• Strong interpersonal skills, problem-solving ability, and a collaborative mindset
• Comfortable working independently while building strong cross-functional relationships

About the team .
You'll be joining a high-performing and collaborative team that prides itself on delivering results while maintaining a supportive and enjoyable work environment. We work hard, tackle challenges together, and make sure to have fun along the way.
About McCain .
Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.
Leadership principles .
At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.
The McCain experience .
We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you'll find opportunities to learn, grow, and thrive. Join us and experience why we're better together.
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McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy , as applicable. You can understand how your personal information is being handled here .
Job Family: Supply Chain & Logistics
Division: ANZ
Department: Demand Planning
Location(s): AU - Australia : Victoria : Melbourne || AU - Australia : New South Wales : Lisarow || AU - Australia : New South Wales : North Sydney || AU - Australia : New South Wales : Sydney || AU - Australia : Other : Reference job description || AU - Australia : Queensland : Brisbane || AU - Australia : Queensland : Morningside || AU - Australia : South Australia : Adelaide || AU - Australia : South Australia : Penola || AU - Australia : Tasmania : Hobart || AU - Australia : Tasmania : Smithton || AU - Australia : Victoria : Ballarat || AU - Australia : Western Australia : Perth
Company: McCain Foods (NZ) Limited