Key Accountabilities & Role Requirements:
- To assist with Lloyd’s and Non-Lloyd’s coverholder applications (including Class of Business, Regional extensions, Branch office applications for Coverholders, Westfield Service Companies and CAA applications).
- Supporting the team with preparing information required for Due Diligence reviews.
- To co-ordinate workflows for Coverholder and Binder/Lineslip/Consortia Contract management including workflow processes and compliance reviews.
- Pro-actively co-ordinate and prepare Delegated Claims Administrator due diligence information for review.
- To review weekly workflow and carry out required Quality Assurance processes.
- To be a point of contact for Brokers, Coverholders, DCAs, Auditors and Underwriters for any queries, chasing for outstanding information when required.
- Follow up and escalation of open audit recommendations to ensure completion in line with agreed service levels.
- Assist on system testing and liaise with the IT and Business Change teams as and when required.
- Ad hoc tasks as required.
- Comply with all regulatory requirements for delegated underwriting and Westfield internal protocols and procedures.
- Attend market forums and workshops as and when required to stay abreast of ongoing regulatory and market changes.
Skills & Competencies Required:
- Excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data entry or data outputs.
- Communication – ability to communicate well one-to-one and in small groups. Keeps others informed and updated, Ability to write clear, precise and well organised documents.
- Organisational Skills – ability to effectively prioritise, deliver on tasks and meet deadlines.
- Ability to act with due professional care, demonstrating sound integrity and confidentiality.
Qualifications & Experience:
- Excellent administrative experience.
- Experience of working in a Lloyds environment advantageous.
- Good knowledge of Outlook, Word, Excel and Powerpoint.
- Experience of London market systems and processing desirable e.g. knowledge of Lloyd’s systems, including: ATLAS, DCOM, DAM, Wording Repository & Crystal.
- Education to at least A-level; degree preferable.
- Desire to work towards ACII qualifications.
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. #wspi
About UsWestfield Specialty International Culture
Our culture is centred around three core values: Excellence, focused on high performance, agility and embracing change; Ambition, where inquisitiveness, challenge and a bold approach is encouraged; and Collaboration, delivering shared goals through collective expertise, diversity of thought and transparency. All three are underpinned by Reward & Recognition, where people are supported & respected, and success is celebrated.
Skills Required
- Excellent administrative experience
- Excellent attention to detail and accuracy in data
- Strong written and verbal communication skills
- Organisational skills with ability to prioritise and meet deadlines
- Ability to act with professional care, integrity and confidentiality
- Good knowledge of Outlook, Word, Excel and PowerPoint
- Education to at least A-level
- Experience working in a Lloyd's environment
- Experience of London market systems (ATLAS, DCOM, DAM, Wording Repository, Crystal)
- Degree
- Desire to work towards ACII qualifications
Westfield Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Westfield Insurance and has not been reviewed or approved by Westfield Insurance.
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Retirement Support — A defined-benefit pension alongside a 401(k) with employer contributions is presented as a standout component and an uncommon combination today. Safe-harbor style 401(k) contributions are referenced, adding reliable long-term value.
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Leave & Time Off Breadth — The package includes PTO, paid holidays, sick time, volunteer time off, and parental/caregiver leave. PTO levels are described as ample with increases over tenure and dedicated volunteer time.
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Wellbeing & Lifestyle Benefits — Wellness incentives and fitness reimbursement are available, with on-site amenities like a fitness center and cafeteria at the home office. Learning resources and recognition programs further support overall wellbeing.
Westfield Insurance Insights
What We Do
Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd’s of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.

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