Decisioning Architect, VP

Sorry, this job was removed at 04:11 p.m. (CST) on Monday, May 19, 2025
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Gurugram, Haryana
In-Office
Fintech • Payments • Financial Services
The Role

Join us as a Decisioning Architect

  • We’ll look to you to participate in high level architecture and design discussions supporting customer propositions being built within our decisioning capability
  • You’ll be supporting colleagues to deliver market leading journeys that differentiate us from the competition
  • This is an opportunity to gain excellent exposure as you maintain close working relationships across the bank
  • We're offering this role at vice president level
What you'll do

As a Decisioning Architect, you’ll be managing the releases of propositions into our customer facing system and the development and maintenance of our Next Best Application, making sure we proactively meet customer needs and provide a seamless personalised engagement across all journeys making it simple and easy to build mutually beneficial relationships with our customers.

You’ll also be:

  • Running the revision management process and making sure all code released into our customer facing systems has passed all required testing and quality control processes
  • Providing relevant analysis and design for all customisations or extensions potentially required to the current RBS Next Best Application
  • Providing technical support and guidance for the business user group to optimise our decisioning toolsets use, providing innovative solutions to designs
  • Liaising directly with technical support areas for resolution of any technical issues or queries
  • Leading cross team working groups in the development of Pega enabled capabilities, understanding the requirements, maintenance and optimisation of the overall decisioning capability, looking to continuously improve and optimise the platform
The skills you'll need

To succeed in this role, you’ll need extensive knowledge of Pega Decisioning and Pega Marketing, or an equivalent decisioning capability. You’ll also be trained on technical aspects of the Pega Platform including Pega’s System Architect Certification or equivalent.

Additionally, you’ll demonstrate:

  • Experience in solution design, contact strategy, segmentation, adaptive modelling as well as end to end campaign management
  • A good understanding of analytical and database querying software such as SQL or SAS, Snowflake, data visualisation software, big data environments and AWS cloud environments
  • A good understanding of data streaming and integration technologies such as Kafka, Streamsets or similar
  • Experience of coaching and developing less experienced colleagues with the ability to translate complex into simple, easy to understand messages
  • Strong collaboration skills as well as ability to self-manage time and tasks

Hours

45

Job Posting Closing Date:

22/05/2025

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The Company
HQ: Bengaluru, Karnataka
40,000 Employees
Year Founded: 1970

What We Do

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate.

As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these.

Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence.

One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025.

We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

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