Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $31 billion in affordable and responsible credit to our 5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.
We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.
Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.
We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1600 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.
About The Role:
The Dealer Development Manager will represent Upgrade Auto Finance and promote our indirect lending programs. They will develop, maintain, and grow business partnerships between Upgrade Auto Finance (UAF) and our dealership partners. The Dealer Development Manager is also responsible for staying up-to-date on local market conditions and industry trends. In this role, you will work with internal partners to find solutions that better serve our customers, and build long lasting relationships with key decision makers to drive growth and continuous improvement. This position requires residency in Greensboro or Winston-Salem, NC.
What You’ll Do:
- Identify and pursue new customer relationships by networking, conducting market research, and targeted outreach
- Act as a consultant and customer service provider for existing dealership clients while also facilitating relationships between our dealership and clients, and credit and funding teams
- Build and foster strong relationships with various key stakeholders to ensure the business is profitable and efficient
- Continuously improve your territory by driving efficiency and profitability from your dealer base
What We Look For:
- 5+ years of experience in auto financing, credit management, financial services or a related field
- Ability to identify and resolve challenges in a timely manner by developing alternative solutions
- Excellent verbal and written communication skills
- Strong business acumen to drive profitability and quality for the company’s best interest Strategic, forward thinking mindset that motivates teams to thrive and achieve their goals in a competitive market
- Flexible mindset and perseverance in the role
What We Offer You:
- Competitive salary and stock option plan
- 100% paid coverage of medical, dental and vision insurance
- Flexible PTO
- Opportunities for professional growth and development
- Paid parental leave
- Health & wellness initiatives
For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
What the Team is Saying
What We Do
At Upgrade, we like to tackle big problems and create innovative products that make a meaningful difference in people's lives. We don't have all the answers but we always help each other, look for ways to improve, move fast, and act as owners to make credit more affordable for millions of families across America.
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Upgrade, Inc. Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
