What you will do
Proactively engage with sales teams on committed pipeline deals.
Generate standard and complex quotes using the CPQ system, based on customer needs and pricing guidelines.
Review deal support activities to ensure adherence to sales, finance, and legal policies.
Facilitate and optimize approval workflows for Order Forms and contracts to enhance efficiency and accuracy.
Collaborate with sales to understand deal specifics and aid in qualification to resolve potential issues.
Provide timely responses to deal-related inquiries via cases, Slack, or email within defined SLAs.
Draft, review, and finalize necessary documentation for deal execution.
Maintain the highest standards of data integrity in Salesforce (SFDC) by updating account information, contacts, and opportunity statuses comprehensively.
Address and resolve any issues or discrepancies related to deals and contracts effectively, mitigating risks.
Structure deals to meet revenue recognition standards and guidelines, ensuring financial accuracy and compliance.
Provide training and support to sales teams on deal desk processes and best practices, enhancing best practices for deal support.
Offer feedback on strategies to improve customer satisfaction and streamline the deal process.
Assist with projects and other tasks as required.
Provide extended support during End of Month (EOM) and End of Quarter (EOQ) periods to meet business demands.
Deal Strategy and Processing
Sales Team Enablement and Process Improvement
Additional Responsibilities
Experience and qualifications
Deal Desk/Sales Operations/ Renewal Operations Expertise:
An understanding of sales support operations processes and systems.
Experience in supporting sales pipeline and deal progression.
Strong understanding of sales processes and pricing strategies.
Detail-oriented with a focus on data integrity and compliance.
Quoting and Pricing Strategy:
Proficiency in crafting accurate and complex quotes.
Knowledge of general pricing strategies to maximize revenue and customer LifeTimeValue (LTV).
Contract Management:
Familiarity with drafting and reviewing contracts.
Ability to ensure compliance with sales, finance and legal policies.
Ability to resolve issues efficiently and support revenue recognition standards.
Analytical Skills:
Strong analytical abilities to interpret complex data and metrics.
Capability to generate actionable insights to support decision-making.
Technical Proficiency:
Proficient in CRM systems (Salesforce preferred) and CPQ tools.
Ability to leverage technology to streamline processes and improve efficiency.
Effective Communication:
Excellent written and verbal communication skills for internal and external interactions.
Ability to articulate strategies and solutions clearly to stakeholders.
Cross-Functional Collaboration:
Proven track record of working collaboratively with sales, finance, legal, and other teams.
Build and maintain strong relationships across departments.
Experience in conducting training sessions and providing continuous support to sales teams.
Skills Required
- Experience in Deal Desk, Sales Operations, or Renewal Operations
- Experience supporting sales pipeline and deal progression
- Strong understanding of sales processes and pricing strategies
- Detail-oriented with focus on data integrity and compliance
- Proficiency in crafting accurate and complex quotes
- Knowledge of pricing strategies to maximize revenue and customer LTV
- Familiarity with drafting and reviewing contracts and ensuring compliance
- Ability to support revenue recognition standards and resolve deal issues
- Strong analytical skills to interpret complex data and generate insights
- Proficient in CRM systems (Salesforce preferred) and CPQ tools
- Excellent written and verbal communication skills
- Proven cross-functional collaboration with sales, finance, and legal
- Experience conducting training and providing ongoing sales support
What the Team is Saying
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What We Do
Sonar provides the essential verification layer for the AI-driven development era, ensuring all code—whether human-written or AI-generated—is code you can trust. Today, AI coding tools are generating explosive volumes of code. This has created an "engineering productivity paradox" : faster code writing doesn't automatically lead to faster, safer software delivery. The new bottleneck is verification. Sonar solves this. Integrating code quality and code security into a single platform (SonarQube), Sonar is the foundation for high performance software engineering, analyzing over 750 billion lines of code daily to ensure applications are secure, reliable, and maintainable. As an independent verification platform, Sonar enables organizations to securely develop at the speed of AI. We are driven by a deep belief in our people, a commitment to excellence, and an unwavering dedication to delivery. We operate as a united group where our collective success is the sum of each individual's contributions. Our company culture is driven by the values of CODE: Committed, Obsessed, Deliberate & Effective. This mindset reflects our culture of creativity, collaboration, and pride in the work we do. Rooted in the open source community, Sonar’s solutions support over 35 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by 7M+ developers worldwide, including ServiceNow, Booking.com, Deutsche Bank, AstraZeneca, and Ford Motor Company. Sonar is headquartered in Geneva, Switzerland with additional offices in Austin, Texas; Bochum, Germany; London, Singapore, and Tokyo. The company is rapidly growing with over 800 employees! Join us in our mission to solve the trillion-dollar challenge of bad code!
Why Work With Us
We are a product-first company, with a people-first culture. Every employee has the opportunity to grow and learn. We promote from within, provide regular feedback and professional development opportunities, value the right to fail along with respect and kindness and work with team members to achieve their full potential.
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Sonar Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At Sonar, we require employees to come into the office 3 days/week.
