Deal Desk Manager

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.

Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.

We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

The Deal Desk Manager will help to accelerate deal cycles to close and maximize revenue by partnering with our Sales reps in proposal building, pricing, quote generation and opportunity management in the effort to structure profitable and compliant transactions.

• Review proposals / quotes and provide Sales with deal structure and pricing guidance to optimize profitability, meet strategic corporate goals, and accelerate deal closure.

• Provide proactive support, guidance and creative solutions to the Sales team in order to help drive new deals as well as for renewal / up-sell opportunities, while being aware of relevant customer information, provisioning and current invoices.

• Ensure compliance with company pricing / discount policies and processes.

• In addition, you will add strategic value by highlighting process inefficiencies and areas in need of enablement or definition and working with multiple departments on behalf of the Sales team to ensure the Sales team is being supported to the highest standard possible.

• Identify potential training opportunities and coordinate with Sales Enablement to develop & communicate materials to all necessary business functions.

• Provide additional support to regional sales leaders as needed

• 5-7+ years Deal Desk / Sales Operations experience, preferably within a SaaS environment.

• Ability to understand detailed pricing models and strategies.

• Knowledge of how SaaS companies recognize revenue and ARR.

• Strong CPQ

• Ability to analyze and recommend the best course of action for complex pricing situations.

• Approve/Reject/Escalate proposals based on thorough analysis and business judgement.

• Ability to work in an ever-changing environment and work within tight deadlines.

• High level of accountability; proven ability to take ownership and solve problems. Dedication to excellent customer service. Self-motivated, able to work independently as well as contribute to a team.

• Ability to work well with cross functional teams (Sales, Finance, Legal/Contracts, Product, Support) and influence as well as build relationships with these teams.

• Excellent communication (written and verbal), organizational, analytical and independent problem-solving skills as well as strong presentation skills.

• Expertise in Salesforce, Excel, PowerPoint required with exposure to G Suite a plus.

The salary range for this role is $120,000- $170,000 OTE. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• 📈 Start-up equity

• 🦷 Full health, vision & dental coverage

• 🍽️ Catered lunches & dinners for SF employees

• 🚍 Commuter benefit

• 🚠 Team building events & happy hours

• 🌴 Flexible PTO

• 💻 Apple equipment plus home office budget

• 💸 401k plan

We're looking to hire Zippers and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

The Deal Desk Manager will help to accelerate deal cycles to close and maximize revenue by partnering with our Sales reps in proposal building, pricing, quote generation and opportunity management in the effort to structure profitable and compliant transactions.