About The Job
At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers manage their service department all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?
This candidate will join a well-funded, hyper-growth vertical SaaS company with the unique opportunity to help build out this critical function.
As our Deal Desk Manager, you will serve as a key partner to our sales, finance, and legal teams ensuring deals are structured in alignment with business goals while driving efficient deal execution. You will take ownership of optimizing the deal process, including pricing, discount management, contract approvals, and compliance with internal policies. As the first person in this role, you will have the chance to design the deal desk function and implement best practices that scale as the company continues to grow. You will be reporting directly to the Director of Revenue Operations.
What You’ll Do:
- Establish Formal Deal Processes: Create standardized pricing guidelines discount thresholds and approval workflows to improve governance and scalability
- Discount Management: Manage discount frameworks balancing sales flexibility with profitability targets
- Centralized Contract Management: Maintain a centralized repository for contract terms redlines and special provisions to reduce inconsistencies and improve tracking
- Deal Monitoring: Review deals to ensure compliance with approved terms minimizing rejections and delays
- Manage Special Terms: Move special term negotiations from informal channels to standardized trackable systems
- Reporting & Analytics: Build reports and dashboards to track trends approval cycles and discount usage providing insights to support decision-making
- CRM & Tools Management: Oversee integration and optimization of tools and CRM (e.g. Salesforce and DocuSign) to support deal flow approvals and reporting
What We Look For:
- Experience: 3+ years in Deal Desk, Sales Ops, or Revenue Ops ideally within a high-growth B2B SaaS environment
- Process Development: Proven ability to build and scale deal desk processes with deep knowledge of pricing discounting and contract management
- Cross-functional Expertise: Skilled at aligning sales finance legal and CS to drive collaboration and execution
- Technology Proficiency: Strong understanding of CRM systems (Salesforce preferred) CPQ tools and CLM platforms
- Analytical & Financial Skills: Deep understanding of deal economics SaaS pricing models and revenue recognition with a data-driven mindset
- Communication & Influence: Excellent communication skills with the ability to explain complex deal structures to leadership and negotiate cross-functionally
Work Location:
- Hybrid work schedule in Santa Monica, CA or remote work for those located in the Pacific Time Zone
Compensation:
- $120k - $140k base salary + 20% annual bonus
- Generous equity grant, become an owner in our company!
- Macbook computer provided
- A comprehensive benefits package
- Flexible PTO and hybrid work schedules
- Work from home stipend
- Hubs in Los Angeles, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days
- Company events like BBQs and team-building activities, both in-person and virtual
- Fast-paced, collaborative, and dynamic work environment
- Opportunities for growth and career advancement
- Chance to work with cutting-edge technology and innovative solutions
- The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers
Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!
We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.
This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal) . Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.
At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀
BuildOps Compensation & Benefits Highlights
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Healthcare Strength — Coverage begins on day one and includes medical, dental, vision, mental health support, wellness programs, HSA options, and transgender-inclusive care. Employer materials emphasize a comprehensive, health-focused package.
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Parental & Family Support — Generous parental leave, fertility and childcare benefits, family medical leave, and a post-leave return-to-work program are highlighted. An onsite Mother’s Room and related supports indicate a family-friendly approach.
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Strong & Reliable Incentives — Company equity and performance bonuses are positioned as core parts of total compensation for most roles. Bi-annual performance and compensation reviews and relocation assistance further reinforce structured incentives.
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What We Do
BuildOps is the AI-native platform for commercial contractors. Built for the complexity of large-scale commercial work, it replaces disconnected tools and manual workflows with a single system that runs every job from quote to close. At the center of the platform is OpsAI, BuildOps' intelligence layer designed for real work in the trades. OpsAI helps dispatchers send the right tech in seconds, gives field crews the context they need before they step onsite, and helps offices bill clearly and stay on top of cash — all inside the workflows teams already use. Founded in 2018 by a U.S. Army veteran, BuildOps exists to give mission-critical trades technology as strong and reliable as they are — so they can operate with clarity when the work is on the line. Today, more than 1,000 leading companies across North America trust BuildOps to power their businesses, backed by Founders Fund, N47, Meritech Capital, and other top investors.
Why Work With Us
The idea for BuildOps was born out of the very real need felt by our founders from their own experience both in technology and in the field. We’re a widespread, but tight-knit, team of go-getters. We are passionate but humble. Unique, but fiercely collaborative. And at the end of the day, we truly love what we do.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
BuildOps believes hybrid work balances in-person collaboration with flexibility. At BuildOps, we believe that a hybrid work model strikes an ideal balance between in-person connection and flexibility.
