Deal Desk Analyst 9514- Deal Desk - Order Management - Salesforce

Posted Yesterday
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Bangalore, Bengaluru, Karnataka
Hybrid
1-3 Years Experience
Software
The Role
As a Deal Desk Analyst, you will support the APAC sales team by managing discount requests and pricing governance, ensuring compliance with business goals, and helping to progress opportunities through Salesforce. Key responsibilities include analyzing deal economics, reviewing discount requests, and collaborating with various teams.
Summary Generated by Built In

Job Summary


We are excited to expand the Global Pricing and Deal Desk team to support our growing business in Asia! As a Deal Desk Analyst, you will provide analysis and support to the APAC sales team, helping sales reps progress SFDC opportunities and quotes, while managing discount requests and pricing governance. You will be the initial point of contact for Deal Desk in the region, working closely with Sales, Sales Operations, Finance, and other teams to ensure smooth deal execution and alignment with business goals.


Experience: 8-14 Years

Location: Bangalore/Remote


Key Responsibilities:


• Guide sales team with quoting and discount approval requests. Resolve questions on product offerings, SKUs, GTM programs, promotions, processes, and configurations.

• Perform initial reviews of discount requests, ensuring compliance with company priorities and pricing governance.

• Calculate pricing and discounts needed for upgrades and migrations, per established guidelines. Validate promotion and upgrade license requirements.

• Build simple financial models and perform analysis to assess deal economics and internal KPIs.

• Collect, organize, and document information on deal conditions, business justifications, and competitive feedback from the sales team.

• Get data from internal SFDC reports and Tableau dashboards for ad-hoc analysis or inquiries.

• Update and prepare materials for quarterly business reviews and Deal Desk informational sessions.


Skills & Experience:


• 8+ years of experience in Deal Desk, order management, or a similar role.

• Proficient in quoting workflows, Salesforce CRM, and Oracle CPQ.

• Advanced Excel skills and proficiency in PowerPoint.

• Ability to learn, adapt quickly, and work effectively in a high-volume environment.

• Strong analytical, problem-solving, organizational skills, and attention-to-detail.

• Excellent communication skills, both written and verbal, with strong interpersonal capabilities.

• Proven ability to collaborate with Sales, Finance, and Sales Operations teams.

• Experience in mid-sized or large enterprise IT or technology companies.


Top Skills

Oracle Cpq
Salesforce
The Company
Markham, Ontario
3,661 Employees
On-site Workplace
Year Founded: 1996

What We Do

Extreme Networks, Inc. (EXTR) is a leader in cloud networking focused on delivering services that connect devices, applications, and people in new ways. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.

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