DD&T Digital Learning, Analyst

Posted 9 Days Ago
Be an Early Applicant
Santa Fe, Zapotlanejo, Jalisco, MEX
Hybrid
Junior
Healthtech • Software • Analytics • Biotech • Pharmaceutical • Manufacturing
Takeda exists to create better health for people, brighter future for the world.
The Role
Develop and maintain Takeda’s digital learning ecosystem by creating technical guides, hands-on labs, AI prompt libraries, automation templates, tutorials, and job aids. Partner with technical subject matter experts and instructional designers to translate complex topics into accessible learning experiences. Lead pilots, validate content, support stakeholder enablement, maintain technical accuracy and compliance, and continuously update learning materials across productivity, collaboration, automation, and AI tools.
Summary Generated by Built In

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use.  I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-driven capabilities, we are improving the lives of millions of patients around the world.

Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its international recognition in qualified and experienced talent in the data, digital and technology fields. We invite you to join our digital transformation journey.

In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators’ journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

About the role:
The Digital Learning, Analyst is responsible for developing and maintaining the learning ecosystem, designing and managing the delivery of learning experiences. This role supports the organization's IT platform by creating effective training programs and ensuring they meet the needs of various internal teams.

How you will contribute

  • Domain expertise & content authoring: Act as subject matter expert for assigned DD&T learning and development topics. Produce accurate, step-by-step guides, templates, checklists, sample automations and task-based tutorials for business users.
  • Prompt & AI artifacts: Create and maintain a library of validated prompts, example prompts, guardrails and short demonstration flows for everyday AI (including LLM prompting patterns, safety/ethics notes and practical use cases).
  • Hands-on learning experiences: Design and build practical labs, walkthroughs and sandboxes (tool templates, sample datasets, reproducible automations) that let learners practice real tasks and measure competence.
  • Translate SME → learning: Work with technical SMEs to capture tacit knowledge and convert it into clear learning content and performance support that non-technical audiences can adopt. Provide the technical backbone for IDs to design discovery-based learning modules.
  • Quality & governance: Ensure technical accuracy, compliance with Takeda policies (data privacy, security), and alignment with DD&T standards. Define safe usage guidance when content involves data access, scripts, automations or AI.
  • Collaboration with Instructional Designers: Partner closely with IDs to align learning outcomes, scope, and assessment approaches; hand off production-ready content, scenarios, job aids and acceptance criteria for Bloom modules.
  • Pilots & validation: Lead pilot runs for tool-specific labs and workshops, gather technical feedback, refine content, and provide recommendations for adoption and scaling.
  • Stakeholder engagement & enablement: Support field enablement by preparing champion packs, quick reference cards and facilitator notes intended for community leads, local L&D and business stakeholders.
  • Continuous improvement: Stay current on new features, releases and industry best practices for the tools in scope; surface content refresh needs and improvement opportunities.
     

What you bring to Takeda

Required

  • Bachelor’s degree in Computer Science, Information Systems, Instructional Design, Education, Human Factors, or a related field.
  • Minimum 2+ years' experience in a role combining domain technical work and learning/enablement (examples: digital adoption specialist, learning technologist, product SME for enablement, or learning analyst).
  • Demonstrated hands-on experience with at least two of the following sets: Office 365/Teams/SharePoint, Power Automate/Power BI, Miro/Smartsheet/other collaboration tools, or LLM/AI tooling.
  • Practical writing portfolio or samples of technical guides, labs, templates or job aids.
  • Fluent in English (speaking and writing) — required.

Technical / Functional Skills

  • Strong practical knowledge of productivity and collaboration platforms (Office 365/Teams/SharePoint), automation solutions (Power Automate, Power BI), collaborative apps (Miro, Smartsheet, Confluence or equivalents) and similar.
  • Familiarity with Large Language Models and everyday AI concepts — how LLMs work, prompt engineering fundamentals, limitations, privacy/ethics considerations, and practical applications.
  • Proven ability to author hands-on labs, step-by-step procedures, automation templates and reusable artifacts that non-technical users can follow.
  • Working knowledge of instructional design principles and experience collaborating with IDs; ability to package technical content into learner-friendly formats.
  • Experience creating sample data sets, templates or sandbox environments for practice scenarios.
  • Comfortable creating quick demo videos, annotated screenshots and short screencasts or working with vendors to produce them.
  • Good project management skills — able to prioritize multiple content streams, manage dependencies with SMEs and meet delivery timelines.
  • Excellent written and verbal English; ability to write succinct technical instructions and to present technical concepts to non-technical audiences.

Behavioural Competencies

  • Strong learner and user-focused mindset — designs content for what people actually do instead of theoretical explorations.
  • Clear communicator who makes complex topics simple and actionable.
  • Collaborative, curious, and comfortable learning new tools quickly.
  • Strong attention to detail and risk awareness (data handling, security).
  • Pragmatic problem solver — balances ideal learning design with real-world constraints.

Desirable

  • Certifications such as Microsoft 365 Certified, Microsoft Power Platform fundamentals, or equivalent tool certifications.
  • Experience creating prompt libraries / demonstrators for LLMs or practical AI use cases.
  • Prior experience in a global, matrixed organization or in life sciences / regulated environment.
  • Familiarity with Bloom/EdCast or common enterprise LXP/LMS platforms.

What Takeda’s ICC Can Offer You

At Takeda, you take the lead on building and shaping your own career.

Joining the ICC in Mexico City will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

  • Competitive Salary + Performance Annual Bonus

  • Monthly Supermarket and Food Vouchers

  • Flexible Working Schemes

  • Comprehensive Healthcare Insurance Plans: Life, Medical, Dental & Vision

  • Additional Time Off

  • Diversity, Equity, and Inclusion Programs

Work Location: Mexico City – Santa Fe.

Hybrid model with a minimum in-office requirement of at least 10 (ten) days per month.

If you have further inquiries on the ICC Mexico City or this role, follow us on LinkedIn, and look up for our upcoming online events where we will elaborate on open roles and host Q&A sessions.

LocationsMEX - Santa Fe

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time

Skills Required

  • Bachelor’s degree in Computer Science, Information Systems, Instructional Design, Education, Human Factors, or a related field
  • At least 2 years of experience combining technical domain work with learning or enablement
  • Hands-on experience with at least two tool sets, including Microsoft 365/Teams/SharePoint, Power Automate/Power BI, collaboration tools, or LLM/AI tooling
  • Practical writing portfolio or samples of technical guides, labs, templates, or job aids
  • Fluent written and spoken English
  • Knowledge of productivity, collaboration, automation, and collaborative platforms
  • Familiarity with large language models, prompt engineering, privacy, ethics, limitations, and practical AI applications
  • Experience authoring hands-on labs, procedures, automation templates, and reusable artifacts for non-technical users
  • Working knowledge of instructional design principles and experience collaborating with instructional designers
  • Experience creating sample datasets, templates, or sandbox environments
  • Ability to create demo videos, annotated screenshots, or screencasts, or work with vendors to produce them
  • Project management skills and ability to manage multiple content streams, dependencies, and timelines
  • Microsoft 365, Microsoft Power Platform, or equivalent tool certifications
  • Experience creating LLM prompt libraries, demonstrators, or practical AI use cases
  • Experience in a global, matrixed organization or life sciences/regulatory environment
  • Familiarity with Bloom, EdCast, or enterprise LXP/LMS platforms

Takeda Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Takeda and has not been reviewed or approved by Takeda.

  • Retirement Support — Employer-funded retirement is described as notably strong, combining a dollar-for-dollar 401(k) match with an additional company contribution that scales with age and service. Access to an employee stock purchase plan further supports long-term wealth building.
  • Parental & Family Support — Paid bonding leave for all parents, substantial adoption/surrogacy reimbursement, and robust caregiver resources (backup care and Maven family-forming support) are emphasized as core strengths. These offerings create a comprehensive safety net for a range of family situations.
  • Healthcare Strength — Multiple medical plan options (nationwide PPO/HSA and regional HMOs), employer HSA funding, and integrated mental-health and well-being programs signal depth in coverage. Preventive care is covered in-network, and plan choices by state expand access.

Takeda Insights

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The Company
HQ: Cambridge, MA
50,000 Employees
Year Founded: 1781

What We Do

For over 240 years, Takeda’s propensity to evolve has driven the next generation of innovation, and as a future-focused organization, we’re continuing to drive forward with endurance in our steadfast pursuit to achieve the best outcomes for our patients in a rapidly changing world.  We have been preparing for this period of value creation by investing in data, digital and technology, and we’re proud of our employees and their commitment to turning groundbreaking ideas into life-changing impacts.   Since our founding in Japan, integrity and putting patients first have been at the heart of our identity, and we will emerge ready for our future as one of the most trusted and science-driven digital biopharmaceutical companies. Join a team where your innovation impacts lives.   Together, we’ll realize improved outcomes by improving data quality, enhancing launch execution and improving the patient journey. You’ll play a critical role in accelerating data collection and increasing accuracy across all parts of the business. Patients across the globe will benefit from access to treatments afforded by greater opportunities and efficiency in our research and development.  

Why Work With Us

We connect to our history and Japanese heritage through everything we do to bring our purpose, values, vision, and imperatives to life. We are committed to bringing better health and a brighter future to patients. Being a part of Takeda means having the opportunity to be a part of something bigger than yourself.

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