Global Blue is a global leader in providing Dynamic Currency Conversion (DCC) and Multi-Currency Processing/Pricing (MCP) payment solutions to merchants, processors, and acquirers. These solutions can be deployed across omnichannel acceptance environments, including both attended and unattended scenarios. An attended environment typically involves payment acceptance devices used in "cardholder-present" situations, whereas an unattended environment includes online channels and ATMs, where no human interaction (from the merchant side) occurs during the card presentation process.
This role reports to the Global Head of Product and Pre-sales and is responsible for overseeing product management and pre-sales activities related to Global Blue’s DCC, MCP, and associated foreign exchange (FX) card payment solutions on a global scale.
Your responsibilities include:Supporting the analysis and definition of requirements for DCC/MCP/FX solutions, as received from customers and partners during pre-sales, project implementation, and operational phases.
Coordinating with internal teams and external stakeholders to ensure the successful delivery and support of DCC/MCP/FX payment solutions.
Acting as the owner and driver of the product development roadmap, engaging with all relevant internal teams and external partners as necessary.
Collaborating with commercial and marketing teams to create compelling pre-sales and support materials for DCC/MCP/FX solutions.
Serving as the subject matter expert on all aspects of the development, deployment, and support of DCC/MCP/FX payment solutions.
You possess excellent written, verbal, and interpersonal communication skills in English. Fluency in additional languages is a plus.
You are flexible and adaptable—capable of managing evolving requirements, tight deadlines, and changing deliverables in a dynamic business environment.
You thrive when collaborating across regions, cultures, and time zones.
You have a curious, proactive, and enthusiastic mindset, and are motivated to advance objectives and solve challenges.
You actively promote Global Blue’s features and value propositions to prospective clients and stakeholders.
You demonstrate intellectual rigor and critical thinking in your approach to work.
Prior experience with DCC, MCP, or FX solutions within the card payments industry—this is highly desirable.
If you do not have direct experience in DCC, MCP, or FX, you should at least demonstrate a solid understanding of card payment acquiring processes, particularly those involving Visa and MasterCard.
Confident in discussing card payments, payment technologies, software development, and support processes. You are also comfortable working with terminal vendors, eCommerce providers, processors, acquirers, and card schemes—especially in relation to DCC, MCP, or FX solutions.
You can effectively interpret and create technical documentation, including APIs.
Formal tertiary qualifications in IT or business-related fields are welcome, though not mandatory.
At Global Blue, we foster career growth through internal mobility, a multicultural environment, and an Agile Working Model that supports work-life balance and team spirit. Committed to sustainability, we prioritize positive impacts for employees, clients, and communities. Guided by our 5 Ways of Working, we focus on client satisfaction, collaboration, innovation, and value creation. As forward thinkers, we embrace open dialogue, continuous learning, and shared success to shape the future while delivering tangible results.
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What We Do
At Global Blue, we firmly believe that enhancing the shopping experience drives performance.
Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business.
As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23.
Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another.
Together, we innovate, create, and strive towards a brighter future for the businesses we serve.
With Global Blue, enjoy the journey.
