DC Quality Controller

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Cape Town, Western Cape
In-Office
eCommerce • Retail
The Role


M24 Logistics, a division of the Takealot Group, is looking for a suitably qualified and experienced DC Quality Controller to join our Cape Town team. We are a renowned e-commerce logistics partner specializing in B2B and B2C warehousing and fulfilment solutions to the local and African markets.

This position will report to the Operational DC Manager.

Role overview

The ideal candidate will ensure that quality standards for both inbound and outbound operations are consistently met and will play a critical role in maintaining overall inventory integrity. As a DC Quality Controller, you will monitor, assess, and implement quality control processes to ensure that our warehouse operations align with company directives, industry standards, and customer expectations.

The requirements for the role are:

  • Relevant certificate in Quality Control, Warehouse Management, or Logistics, or
  • Minimum of 3 years of experience working in a warehouse or distribution center environment.

Your responsibilities will include:

  • Inspect shipments, inventory, and warehouse operations to ensure compliance with company and customer quality standards.
  • Verify that all warehouse processes (receiving, storage, picking, packing, and dispatch) adhere to standard operating procedures (SOPs).
  • Conduct regular audits to identify potential issues, document findings, and provide improvement recommendations.
  • Investigate and report product quality issues or discrepancies, ensuring corrective actions are implemented to reduce errors.
  • Assist in training warehouse staff on quality standards, safe handling practices, and proper storage methods.
  • Oversee inventory control measures, ensuring stock levels match system records and physical counts.
  • Ensure adherence to safety standards and regulations within the warehouse environment.
  • Collaborate with warehouse leaders, suppliers, and external partners to address and resolve quality concerns.

The required competencies are:

  • Strong knowledge of quality control systems and processes applicable in warehouse operations.
  • Familiarity with warehouse management systems (WMS) and inventory management software is a plus!
  • Keen attention to detail and a proactive attitude toward problem-solving. 
  • Excellent written and verbal communication skills.
  • Ability to handle fast-paced and high-pressure warehouse environments. 

Good understanding of workplace health & safety regulations

The Environment

  • takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
  • We are short on ego and high on output. 
  • We are doers and not only thinkers, its all in the execution after all. 
  • We love what we do and what we are creating.
  • We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

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The Company
Cape Town
5,026 Employees
Year Founded: 2011

What We Do

Takealot.com is the leading eCommerce retailer in South Africa and one of the largest, most innovative eCommerce retailers on the African continent. Our mission is to be the most customer-centric online shopping destination in Africa, built around the simple concept that our customer comes first. Need help or have a question? Reach out to us via our Help Center for assistance https://www.takealot.com/help-centre Our focus is dedicated to improving the customer experience, from the moment they arrive on our website to the moment they receive their order. By aligning ourselves to this philosophy, we believe Takealot will be the #1 shopping destination across Africa.

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