Essential Job Functions:
· Grocery Clerk helps customers discover new items or products they inquire about.
· Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.
· Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
· Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.
· Recommend grocery items to customers to ensure they get the products they want and need.
· Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
· Label, stock, and inventory department merchandise.
· Report product ordering/shipping discrepancies to the department manager.
· Stay current with present, future, seasonal and special ads.
· Adhere to all food safety regulations and guidelines.
· Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
· Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
· Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
· Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
· Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
· Notify management of customer or employee accidents.
· Ability to work cooperatively in high paced and sometimes stressful environment.
· Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
· Ability to act with honesty and integrity regarding customer and business information.
· Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
· Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
· Must be able to perform the essential functions of this position with or without reasonable accommodation.
- Customer Service skills
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Customer Service skills
- Retail experience
Skills Required
- Customer service skills
- Effective communication skills
- Knowledge of basic math, including counting, addition, and subtraction
- Ability to work cooperatively in a fast-paced and sometimes stressful environment
- Ability to manage conflict reasonably, nonconfrontationally, and cooperatively
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary
- Ability to perform essential job functions with or without reasonable accommodation
- Retail experience
Kroger Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kroger and has not been reviewed or approved by Kroger.
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Healthcare Strength — Healthcare coverage in many union divisions has been protected or improved in recent contracts, with some regions avoiding proposed cuts and others expanding spousal coverage and strengthening short‑term disability. Mental‑health resources and 24/7 access are also emphasized, supported by third‑party recognition in recent years.
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Retirement Support — Retirement options include a company 401(k) with a match and, in many union roles, access to pension or variable annuity plans that have been stabilized through recent agreements. Match levels and pension participation vary by division and role, so specifics require local confirmation.
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Wellbeing & Lifestyle Benefits — Education assistance through “Feed Your Future” offers substantial tuition support for both part‑ and full‑time associates, alongside free financial coaching. Perks such as associate discounts and periodic Boost membership offers add incremental value to total rewards.
Kroger Insights
What We Do
At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™. Kroger ranks as one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift. Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items. We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities by 2025.
