Technical Business Analysis - Advisor I at Fiserv (Atlanta, GA)

| Atlanta, GA
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Our Fiserv development team supports the development of the ATM/Debit online and card services solutions for DNA® - one of Fiserv's core retail banking systems. We deliver product enhancements, implementation support and maintenance support. We are currently looking for a Senior Business Systems Analyst.

Competencies, Experience and Education
  • Expertise in the retail banking industry and systems. Fiserv DNA® expertise is an asset.
  • Expert level knowledge in Card processing and services.
  • Excellent interpersonal and communication skills, strong leadership skills, initiative, and the ability to motivate.
  • A team player with superior analytical skills, ability to adapt and learn quickly, make decisions independently and solve problems creatively.
  • Strong sense of ownership, planning and time management skills.
  • A degree in business, computer science or engineering, and seven years of relevant experience, or an equivalent combination of education and experience.
  • Technologies: Oracle SQL, .Net / IIS applications, service-oriented architectures, web services.
  • Tools: MS Office, Microsoft Teams, JIRA, GitHub, TFS, ALM
  • Development lab virtualization platforms such as Microsoft Azure and SkyTap.
  • Experience working on multi-site, multi-time-zone, agile teams - Eastern Time, Pacific Time, India.


General Duties and Responsibilities
  • Gathering, management and end-to-end ownership of solution requirements. Communicate and clarify requirements to technical teams.
  • Collaborate with other Fiserv teams to deliver comprehensive requirement analysis from the business, system, and operational perspective.
  • Collaborate on system and process solutions to address customer needs.
  • Collaborate on work breakdown and execution with focus on incremental and frequent delivery of value and quality to the client.
  • Assess development environment needs and use self-serve platforms and processes to create and manage environments. Work with 3rd parties and in-house teams on end-to-end connected environments.
  • Develop test strategy, test plans, and test cases for functional and performance testing. Collaborate with test automation teams. Configure test systems, create test data, perform testing, review test results - over UI as well as with SQL, create mandatory artifacts. Support security testing, 3rd party certification testing, and client testing.
  • Draft documentation and work with technical writers to create client facing documentation. Deliver knowledge-transfers and demos to internal teams, partners, and clients.
  • Estimate work, track status in self-serve workflow systems, provide updates.
  • Coordinate development teams, conducting status meetings, overseeing timelines, deliverables, and stakeholder reporting.
  • Cross train and mentor other team members. Provide guidance.
  • Learn and adhere to Fiserv processes, standards, frameworks, tools, development, and work management methodologies as pertaining to business analysis, cyber security, and quality assurance. Take an active role in researching best practices in these areas to better serve company goals.
  • Willing and capable to work at an office and\or remotely (home) as required

This role is not eligible to be performed in Colorado
More Information on Fiserv
Fiserv operates in the eCommerce industry. The company is located in Brookfield, WI, Dublin, OH, Parsippany, NJ, King of Prussia, PA, Stafford, TX and Sugar Land, TX. Fiserv was founded in 1984. It has 30686 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 1 open jobs at Fiserv, click here.
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