Business Systems Analyst
Together, we can beat cancer.
At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.
If you want to be part of this important mission, we want to hear from you.
As the Business Systems Analyst you will be a member of Varian Worldwide Enterprise Application Solutions team, and the primary function of the position is to support Varian Service operation, which includes Helpdesk, Field Service, Training & Education, and Installation.
You will be responsible for reviewing assigned business processes from end-to-end to identify and address operational and technological issues and risks. Identify opportunities to improve efficiency. Responsibilities will include a full range of activities from leading small to mid-size projects to assisting other project managers on larger more complex projects related to operational business functions that affect team members.
Job Responsibilities:
- Support and align efforts to meet business needs; work with the business closely to prioritize the issue backlog; manage users' expectations by keeping them up-to-date on change results
- Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary
- Serve as the primary IT point of contact for the service business unit; provide updates on regular scheduled change release in terms of the status and/or problems
- Provide project level analysis - producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
Job Requirements:
- A Bachelor's degree in a computer science-related field
- Experience in one or more of the following areas: a) Call Center & Dispatching; b) Field Service & Service Parts Management; c) Training & Education
- Experience with Java or other similar programming languages
- Experience with Salesforce Service Cloud or other cloud-based CRM and service management platforms.
- Proficient in SDLC with good understanding of IT project management process
- Ability to effectively communicate technical issues at all levels of the organization
- Demonstrated ability in math, engineering, or scientific practices
#LI-CORP1
To ensure compliance with applicable legal requirements in the U.S., including the federal COVID-19 vaccination mandate, all U.S. employees must be fully vaccinated for COVID-19, subject to legally required and approved accommodations.
Fighting cancer calls for big ideas.
We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.
#TogetherWeFight
Privacy Statement