Sr. Application System Analyst-Salesforce at Varian

| Atlanta, GA
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Together, we can beat cancer.

At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions. If you want to be part of this important mission, we want to hear from you.

As the Sr. Application System Analyst - Service, you will be a member of Varian Worldwide Enterprise Application Solutions team, and the primary function of the position is to support Varian Service operation, which includes Helpdesk, Field Service, Training & Education, and Installation, You will be responsible for reviewing assigned business processes from end-to-end to identify and address operational and technological issues and risks. Identify opportunities to improve efficiency. Responsibilities will include a full range of activities from leading small to mid-size projects to assisting other project managers on larger more complex projects related to operational business functions that affect team members.

Position can be located in Atlanta, GA or Austin, TX with the potential for remote work within these areas.

Job Responsibilities:
  • Trains, leads, and provides technical & functional guidance to other team members; directs the work of peers on assigned projects and/or issues
  • Support and align efforts to meet business needs; work with the business closely to prioritize the issue backlog; manage users' expectations by keeping them up-to-date on change results
  • Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary
  • Serve as the primary IT point of contact for the service business unit; provide updates on regular scheduled change release in terms of the status and/or problems
  • Provide project level analysis - producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)


Job Requirements:
  • A Bachelor's degree in a computer-related field or the equivalent experience is required;
  • A minimum of 7-10 years of enterprise-level experience in one or more of the following areas is required: a) Call Center & Dispatching; b) Field Service & Service Parts Management; c) Training & Education
  • 5+ years working experiences with CRM solution for Service; experience with Salesforce Service Cloud and FSL is highly desirable
  • Proficient in SDLC with good understanding of Agile project management methodology as well as Waterfall project management methodology
  • Experience working with cross-functional teams across all levels of the organization; ability to effectively communicate technical issues at all levels of the organization
  • Demonstrated ability to toggle between projects and production issues; must be able to multi-task

#LI-CORP1

Varian is required to comply with all local and applicable regulations that may be associated with vaccine requirements for certain roles.

Fighting cancer calls for big ideas.

We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.

#TogetherWeFight

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Hiring Manager:
Anand Deep

Primary Recruiter:
Jocelyn Johnson [C]
More Information on Varian
Varian operates in the Biotech industry. The company is located in Palo Alto, CA. Varian was founded in 2021. It has 10000 total employees. To see all 6 open jobs at Varian, click here.
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