Senior Analyst Product Strategy & Operations

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See yourself at Twilio

Join the team as our next Senior Analyst Product Strategy & Operations 

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to support the expansion of our international product offering and the geographies we serve in a fast growing pace environment. The Global Twilio team is responsible for one of the major growth vectors for Twilio. We work closely with a broad set of international stakeholders and international customers to bring the Twilio product portfolio into new markets. Our work has a significant impact on the trajectory of the company.

Responsibilities

In this role, you’ll:

  • Bring strong business acumen to frame ambiguous problems and manage projects
  • Develop complex financial modeling 
  • Track business objectives and provide comprehensive status reports
  • Dive into complex data sets and identify key trends and clearly prioritize objectives and measures
  • Support long range plans and market entry strategies, including defining and tracking success metrics
  • Handle multiple competing priorities in a fast-paced environment
  • Interact across product, business operations and go to market teams
  • Communicate with the ability to produce concise, persuasive documents and presentations either independently or in collaboration with multiple contributors

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 3+ years of experience in consulting, business operations, corporate strategy, finance, investment banking or similar.
  • Experience in analytics, including modeling with spreadsheets.
  • Ability to influence and build effective working relationships with all levels of the organization.
  • Experience working independently and as part of a team. Will take the initiative to drive projects forward even under ambiguous circumstances.
  • Ability to create effective presentations or write compelling narratives.

Desired:  

  • Working knowledge of the telecom sector. 
  • Experience working in a tech or product related company.
  • Experience in supporting market entry strategies and operational models. 

Location 

This role will be Remote.
Approximately 10% travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

(Location dependent information)

*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

*If you are a Colorado applicant:

  • The estimated pay range for this role, based in Colorado, is $79,408 - $124,784

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

More Information on Twilio
Twilio operates in the Conversational AI industry. The company is located in San Francisco, CA, Washington, DC, Atlanta, GA, Mountain View, CA, San Francisco, CA, Redwood City, CA, Irvine, CA, Denver, CO and New York, NY. Twilio was founded in 2008. It has 6355 total employees. To see all 71 open jobs at Twilio, click here.
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