IT Systems Analyst, HR Technology at Brightspeed (Remote)

| Charlotte, NC | Remote
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Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!

Job Description

Brightspeed is currently looking for an IT Systems Analyst to join our growing HR Technology team! In this role, you will report directly to the IT Manager of HR Technology. You will perform a variety of duties to support the business HR systems and process improvements, including software setup, user training and user support. You will work as a liaison among stakeholders to elicit, analyze and validate requirements for changes to business processes and systems. Come help us build the best and fastest fiber-optic network in America!
As an IT Systems Analyst, your duties will include:

  • Develop detailed requirements, process documentation, and solution design approaches that satisfy business needs for enterprise application initiatives
  • Work with IT partners to translate those requirements into technical solutions
  • Provide subject matter expertise to support business requirement definition, process design, implementation of processes
  • Participate in production incident troubleshooting and solution approach design and recommendations
  • Perform initial validation, support unit testing, and facilitate UAT as needed
  • Assist in driving initiatives forward from the requirements to implementation.



  • 3 years or more of experience as a Systems Analyst
  • Experience working with integrations
  • Strong analytical and follow-up skills with ability to identify and resolve problems
  • Experience working in a SDLC process driven organization
  • Self-motivated and able to work well with minimal supervision or in a team environment; consult with team members and management as needed
  • Excellent verbal and written communication skills; able to present clean, organized, and thorough information appropriate for intended audience


  • Experience as a Systems Analyst or Subject Matter Expert in HR or T/A systems
  • Hands on experience in implementing and/or supporting SuccessFactors HR modules (Core HR, Payroll, Recruiting, Compensation, Performance Management)
  • Hands on experience in implementing and/or supporting SAP HR software
  • Experience in Human Resources Shared Service departments
  • Experience working in JIRA


Additional Information


We aspire to contemporary ways of working.

We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We meet you where you are...wherever you are, by providing sensible remote and hybrid work arrangements. Why? Because our purpose is to reimagine how people work, learn, play and connect!

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer

Please be advised that Brightspeed (Connect Holding LLC) requires its employees to be fully vaccinated against COVID-19, subject to the Company’s legal obligations including potentially accommodating an employee’s sincerely held religious beliefs or medical condition.

More Information on Brightspeed
Brightspeed operates in the Internet of Things industry. The company is located in Charlotte, NC. Brightspeed was founded in 2022. It has 65 total employees. To see all 127 open jobs at Brightspeed, click here.
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