Associate Technical Business Analyst - Telecommute at Optum (Detroit, MI or Remote)

| Detroit, MI +25 more | Remote
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Careers at Solutran, part of the Optum and UnitedHealth Group family of businesses. We create direct spending solutions driven by our extensive financial tech experience to help those we serve be healthier, happier and more productive. Our platform helps members manage their health plans, supplemental benefits and rewards all in one place. You'll have the opportunity to make it easier for consumers to manage their own health by making healthier products more affordable and their purchases streamlined. If you are a driven individual that thrives in fast-paced environments, values diversity and wants meaningful work that impacts the lives of many, then this is the team for you. Being part of an organization that makes healthier living easier for others leads to your life's best work.(sm)
Combine Fintech and Healthcare, two of the fastest-growing fields on the planet, with a culture of performance, collaboration, and opportunity and this is what you get - leading edge technology that is improving the lives of millions. Here, innovation is not about another gadget; it is about providing advanced, state-of-the-art payment solutions to help those we serve be healthier, happier, and more productive.
About Us:
Careers at Solutran®, a subsidiary of UnitedHealth Group®, offer a unique and exciting opportunity to create large-impact, market-leading payments and financial technology innovations, while delivering on the mission of improving the health and wellbeing of tens of millions of Americans.
Our industry-leading S3® payments platform is integrated at 35,000+ retail locations and supports some of the largest benefits and rewards programs in the world by offering value to consumers and directing the spending of funds to approved health-enhancing products and services. This advanced technology has led to Solutran's rapid ascent to market leadership in healthcare benefits and has broader applicability across numerous other industries.
Working within a FinTech powerhouse, Solutran team members enjoy a culture of performance and collaboration, along with the resources and technology of a Fortune 5 company that comes with being a part of the UnitedHealth Group family of businesses. Our teams work in close partnership with the largest and most forward-thinking companies in America including Aetna, Anthem, CVS, General Mills, Kroger, UnitedHealthcare, Walmart, Walgreens and more. Learn more about our latest innovations at www.solutran.com.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
  • Analyze and investigate issues
  • Provides explanations and interpretations within area of expertise
  • Use pertinent data and facts to identify and solve problems
  • Investigate non-standard requests and problems
  • Prioritizes and organizes own work to meet deadlines
  • Ticket management - issues reported by developers or end users
  • Create and maintain documentation
  • Serve as primary IT resource for small to medium-size projects
  • Work with business segments to better define project requirements for development and implementation
  • Translate requirements into technical specifications
  • Work with developers to get projects developed and implemented
  • Assesses and interprets customer needs and requirements
  • Works with minimal guidance; seeks guidance on only the most complex tasks
  • Translates concepts into practice
  • Other duties as assigned

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Primary Platforms:
  • SOAP/UI
  • JSON
  • SQL
  • Oracle RDBMS (12c)
  • Microsoft Windows

Where you will work:
This is a fully telecommute position.
Travel Requirement:
This position does not require frequent travel.
Position Summary:
The Associate Business Analyst position is a technical position in a leading FinTech company (Solutran) that is operating independently as part of Optum Financial/UHG. The corporate headquarters is based in Plymouth, MN but this position is also eligible for full-time tele-commuting.
As an Associate Business Analyst for Solutran, you will play a role in our S3 platform expansion and implement systems that contribute to the network's best-in-class availability and transaction processing integrity. The ideal candidate will have a strong analytical and technical background to troubleshoot, support, and enhance a complex transaction processing infrastructure. This person will also be comfortable providing technical guidance and support to transaction processing developers at both Solutran and our merchant partners.
In this role you will collect, collate, and translate business requirements into user stories and acceptance criteria that can be built into quality software produced by our development teams. You will be an active thought partner and subject matter expert, deeply involved in new projects that provide our clients and users with an unmatched set of products and services.
You must possess a unique blend of analytical skills along with business and technical expertise. You will collaborate closely with designers, product managers, engineers, QA, and other cross-functional team members within the organization to build products that delight our users. Solutran is a stable, fast-growing company with opportunities to advance and now is the time to join us!
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • 1+ years of experience working with software engineering teams
  • SQL query writing experience or experience reviewing code
  • Proven experience testing complex software platforms
  • Full COVID-19 vaccination is an essential requirement of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance

Preferred Qualifications:
  • Experience with JIRA and SCRUM
  • SOAP/JSON web service design, testing and support
  • Knowledge of financial transaction processing concepts and message types
  • Familiarity with Agile/Scrum software development, writing use cases, user stories and detailed acceptance criteria
  • Business Analyst/Associate Product Management experience or equivalent
  • Bachelor's degree in a STEM related major
  • Experience delivering complex, powerful products that are made simple for users, delivering successful results
  • Ability to interact, collaborate and communicate with individuals at all levels both internally to the Solutran organization and externally as needed

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $54,400 to $97,000. The salary range for Connecticut / Nevada residents is $60,000 to $106,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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Technology we use

  • Engineering
  • Product
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    • SnowflakeDatabases
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    • SmartsheetManagement

An Insider's view of Optum

How would you describe the company’s work-life balance?

Many companies have a standard 8-hour day, but we don’t. Optum is a global company, so we recognize that working hours are different for everyone depending on their situation. Optum has implemented flexible working policies that allow employees to work from home in addition to the traditional office setting with virtual tools to support everyone.

Rachel

Chief of Staff

What projects are you most excited about?

My teams work on Digital Benefits where our mission is to deliver benefit clarity, cost transparency, and guidance towards increasing healthy outcomes for our members! One exciting project that we just finished was the Mental Health Hub, where we worked to spotlight member's mental health benefits offered by their United Healthcare health plans.

Tim

Senior Software Engineering Manager

How does the company support your career growth?

At Optum the ideal of helping people live healthier lives transcends the healthcare industry and applies to our employee experience. Through meaningful mentorships and participation in holistic leadership development programs, I have been empowered to show up as the best version of my authentic self at home and at work to pursue my life’s purpose.

Kat

Technology Product Director

How does the company support your career growth?

I started with the company 12 years ago and have been promoted 5 times. As an analyst, I provided leaders with meaningful analytics needed for decision-making. Now as a Director, I’m the one making the decisions. I’m responsible for creating effective business strategy, executing tactical plans, and helping drive patent culture transformation.

Komal

Director, UHG Invention Program

What are Optum Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Parking
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Online course subscriptions available

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