This individual will be a key member of the Center for DATA and will provide data analyst, reporting, and data visualization expertise in support of academic and student related data and information needs. Areas of focus include developing and supporting university related reporting, data visualization and analytics solutions to meet strategic and operational needs for the USNH institutions. In addition, this position will lead and take part in client support efforts, data literacy initiatives, and data governance, and will provide project management and oversight of related projects.
Duties/Responsibilities
(30%)
- Report & Data Visualization Development – Work with clients to determine specifications for requested reports and data visualizations. Develop reports and data visualizations and ensure that solutions are meeting articulated needs.
(25%)
- Operational & Customer Support – Provide operational and customer support for reporting solutions. Respond to production issues, handle month end report and other cyclical processes. Provide support for end user questions, ad-hoc report requests and user account creation and management. Lead monthly training classes and offer advanced classes for power users.
(25%)
- Analysis of Reporting Requirements and Supporting Software Systems – Analyze reporting requirements and supporting software systems to gain an understanding of application and underlying data structures. Make recommendations on how system can be leveraged in reporting environment to meet system-wide and campus reporting/data visualization needs. Lead small to mid-sized reporting/data visualization projects to enhance or create new solutions.
(10%)
- Design Reporting & Information Solutions – Collaborate with BI developers and clients on overall design of reporting/data visualization solutions for system-wide and campus needs.
(10%)
- Other duties as assigned.
Requirements
Minimum Acceptable Education & Experience:
- Bachelor's degree.
- 3-5 years of experience.
- Bachelor’s degree or three years of experience in information technology field.
Preferred Qualifications:
- Workday HR/Finance and Workday Student, BusinessObjects, Power BI or other reporting technologies, and SQL. Experience with 3rd party BI tools such as Infoburst.
- Experience with UNH and USNH information technology systems.
- Ability to lead technical and non-technical projects. Experience in higher education.
- Excellent communication skills and ability to work with both technical and non-technical clients.
Applicant Instructions:
Applicants should be prepared to upload the following documents when applying online within the My Experience: Resume/CV section of the application: (Maximum of 5 Documents - additional documents can be added to the Application Questions section of the application)
- Resume/CV
- Cover Letter
Applications that are missing any of the required items may not move forward for consideration. Additional uploaded documents not requested in the position announcement will not be reviewed.
The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.
EEO Statement
The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
Compensation Pay Range:
$60,360.00 - $107,920.00The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More information on benefits can be found here: USNH Employee Benefits | Human Resources
Location:
DurhamSkills Required
- Bachelor's degree
- Three years of experience in an information technology field
- Three to five years of professional experience
- Experience with Workday HR/Finance and Workday Student
- Experience with BusinessObjects, Power BI, or other reporting technologies
- Experience with SQL
- Experience with third-party business intelligence tools such as Infoburst
- Experience with UNH and USNH information technology systems
- Ability to lead technical and non-technical projects
- Experience in higher education
- Excellent communication skills and ability to work with technical and non-technical clients
What We Do
The University System of New Hampshire is the largest provider of postsecondary education in the Granite State, operating three educational institutions that offer a broad array of education, research, and public services.
