Data Team Manager

Overview

The Missouri Data Team Manager oversees and contributes to the delivery of our student data work for EdOps’ Missouri Data clients. This position leads and continuously develops a team responsible for executing on our scope(s) of work across the state. The Data Team Manager for Missouri is charged with understanding our clients’ student data needs and meeting them through delivering on existing EdOps products with quality and in a manner consistent with our commitment to equity and anti-racism. 

Reports to the Director of Student Data overseeing MO. Location flexible (this is a remote position).

Who we are 

EdOps is a B-Corp focused on minimizing the financial, operational, and compliance demands of running a school and supporting education leaders with data-driven insights to improve student outcomes. Simply put, we make it easier for school leaders to increase student achievement. Our growing team of 100+ professionals work with over 100 schools and school networks nationwide. We are serious about being the best possible partners to schools, and it shows in our 94% annual client retention rate and rapid growth rate. We work hard at being a rewarding, enjoyable workplace where staff can grow professionally and make an impact, and we were recognized as a Washington Post Top Workplace. We are looking for education focused, data loving, collaborative people to join our team. 

What you will do:

• Service Quality and Consistency
  • Oversee the service delivery of our student data services for a portfolio of schools, with the goal of ensuring consistency in quality and client experience across schools.
  • Continuously evaluate and decide whether the product(s) being delivered to the overseen portfolio are meeting clients’ student data needs.
• Team Management and Development
  • Manage a team of 3-4 staff delivering on the scope of work across the overseen schools. The exact staff type and count will be determined by the respective client count / mix. 
  • Participate in new staff hiring and recruitment across the Student Data team (not just for your own team).
  • Train, coach, and develop staff through standard training sessions and beyond, so that team members meet and exceed expectations for their role (including utilization expectations), are developing towards their goals, and ensuring staff are in compliance with EdOps’s standard approach to quality.
  • Guide and support team members’ career paths.
  • Create and maintain a collaborative, supportive, inclusive and fair culture.
•  Direct Client Work 
  • Develop and maintain relationships with all clients in the overseen portfolio. 
  • Act as the first line of defense for client escalations.
  • For clients in your portfolio, engage in client work, which could include having a strategic conversation, recommending a process improvement, adding additional project management support, or adapting a resource or report for a school. 
  • Perform specialist level work as needed based on staffing and regional growth. 

• Regional expertise and relationship management 
  • Maintain relationships with key partners in the region(s) overseen.
  • Understand regional requirements and approaches and disseminate those to the team.
  • Ensure client work is in compliance with region-specific best practices.

Other duties as assigned, which includes contributing to the onboarding of other managers, collaborating with internal patterns to develop and refine tools, and representing EdOps at conferences and industry events.

What you will accomplish:

• By Year 1 you will: 
  • Sharpen your expertise in people management by leading a team of data analysts and specialists. 
  • Contribute to the development of the Data Team’s operational changes.
  • Solve small, real problems for schools on a daily basis.
  • Advise school leaders on nuanced data tools and resources used to track and interpret key school environment metrics (i.e., accountability scores, school expansion) and assessment results to achieve the schools’ long-term goals
  • Work with schools across Missouri in different stages of growth and with different academic models.

• By Year 3 you will: 
  • Contribute to the development and refinement of EdOps’s standard data product, as well as our suite of best practices.
  • Sharpen your expertise in strategic school data (e.g., compliance procedures, academic requirements and process refinements). 
  • Develop close, trusting partnerships with executive school leadership which will allow you to provide the best advice and support.
  • Lead project-based or market development work beyond your school portfolio.
  • Continue to manage a team of data analysts and specialists.
  • Continue to solve real problems, small and large, for schools every day.

Who you are:

• Care about education and outcomes for students as much as you care about well designed data sets, algorithms and clean analyses.
• Strong in client communications, interpersonal skills, and building relationships. You need to understand what a school partner is asking, get at the core issue, and be comfortable communicating with them in professional English both verbally and in writing.
• Have a growth mindset and desire to learn new technology skills and data platforms. The education data landscape is ever-changing and we’re open to learning better and more efficient ways to manage, process, and utilize that data.
• Able to be flexible in problem solving. Different questions require different solutions and our specialists adapt tools and technology to find the best fit. 
• Enjoy leading teams and helping them grow and navigate challenges they encounter in their work.

• Committed to diversity, equity, and inclusion. Open to learning and growing in these areas together so that each of us can contribute to building a culture of equity and support our schools in advancing these values. Please see more on EdOps's commitment here.

What you need:

• Experience managing teams, ideally a team of analysts or data professionals in an education setting.
• Experience as part of a School Leadership Team or working very closely with a School Leadership Team.
• Comfort with the elements of school data management. Extensive expertise is not required, but experience navigating Student Information Systems (SIS), and reading and analyzing data reports are a must. Experience with Powerschool or Infinite Campus specifically preferred.
• Intermediate Excel or GSheets knowledge, such as formulas like vlookups and sumifs.
• Strong quantitative analysis, strategic thinking, and problem-solving skills.
• Excellent client communication and interpersonal skills. Comfort presenting and explaining information (both verbally and in writing) to people with varying school data literacy. 
• Strong organization and time management skills. General comfort with technology systems (e.g., Google suite). Typically, School Data Managers have 10-15 years of work or post-secondary educational experience.

• Experience leading school improvement efforts.
• Experience working in and/or supporting schools in Missouri.

What you get:

• Purpose driven work focusing on student achievement through operational excellence. That is what it is all about. 
• Chance to work every day with colleagues who are committed to kids and supportive of each other’s efforts. 
• EdOps salaries are commensurate with relative experience and geographic location. The range for the School Finance Manager position is $79,850-$106,790/year.
• Check out other perks of working at EdOps here. And some details on benefits here.

We know that a team from a wide range of backgrounds with different life experiences, identities, opinions, and talents makes us better able to innovate and deliver on our mission of supporting schools to improve student outcomes. Every day we work to build an inclusive company culture where everyone can be themselves at work and do their best work.

Apply:

If you are skilled in your field, excited by our mission, ready to learn, and looking for a place where you can be yourself, we want to hear from you! 

What can you expect from the hiring process: