The Program Manager should have a sharp business mind and a proven ability to strategize and implement high-level program initiatives. The ideal candidate will be an excellent leader and will have experience in directly or indirectly managing staff of different disciplines to produce results in a timely manner. The goal is to ensure that all programs deliver the desirable outcome to our organization. The successful candidate must be able to make frequent trade-offs between business targets and projects and/or operational performance.
PRIMARY RESPONSIBILITIES:
Work closely with program sponsor to determine project scope and vision.
Collaborate with program sponsor, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives.
Organize and coordinate programs and provide strategic guidance to teams and project managers.
Develop new programs to support the strategic direction of the organization.
Clearly identify program stakeholders and keep them abreast and engaged.
Assume responsibility for the program’s people and vendors.
Manage program and project teams for optimal return on investment; coordinate and delegate cross-project initiatives.
Resolve projects’ higher scope issues.
Prepare reports for program directors.
Monitor the outputs and outcomes of a program's component activities and ensure that the program adapts appropriately to them.
Coordinate the management of complex issues that may arise as programs seek to deliver benefits.
KNOWLEDGE, SKILLS & ABILITIES:
Excellent understanding of the organization’s goals and objectives.
Thorough understanding of project/program management techniques and methods.
Excellent listening, interpersonal, written, and oral communication skills.
Exceptional leadership, time management, facilitation, and organizational skills.
Excellent problem-solving ability.
Demonstrates the organization’s core values, exuding behavior that is aligned with the firm’s culture
Working knowledge of program/project management software (Basecamp, MS Project, etc.) is a strong advantage.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Ability to learn any other appropriate program or software system used by the firm as necessary
EDUCATION & EXPERIENCE:
Masters or Bachelor’s degree in business administration or related field preferred
PMP and/or PgMP certification strongly preferred
5+ years of proven experience in an advanced management role (preference given to those with program management experience).
Extensive experience with the organization’s core software applications.
IMPORTANT NOTICE:This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodation to applicants and colleagues who need them for medical or religious reasons.
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What We Do
BRP is now The Baldwin Group! We’ve updated our name to reflect our unified group of talented teams across the country.
The Baldwin Group is a cohesive group of experts in business insurance, employee benefits, retirement planning, and all areas of private and personal insurance. Since our founding in 2011, we’ve evolved from a local business into a national firm with a vast network of specializations and industry practices for the benefit of our more than two million clients across the country.
In addition, we have built excellent relationships with a wide range of insurance company partners. These relationships, coupled with our entrepreneurial and family-oriented culture, and deep expertise enable us to seamlessly deliver a breadth of innovative solutions to clients.
At The Baldwin Group, we help provide the solutions our clients need to have confidence and gain peace of mind as they pursue what’s possible for themselves, their families, and their businesses. Whether they are renting their first apartment or buying a larger home, opening a small business or taking their company public, we offer solutions to support them on every step of their journey. This has been our story since the beginning—we provide the indispensable expertise and quality insights that give our clients peace of mind to pursue their purpose, passion, and dreams. And that’s what The Baldwin Group will continue to do for years to come: we Protect the Possible℠.