Data Specialist

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 160+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

About the Role

Are you passionate about leveraging data to drive impactful business decisions? Do you thrive in a high-growth, dynamic environment where your contributions directly influence success? Join ROLLER as a Data Specialist on our Payments team, where you’ll collaborate closely with teams across ROLLER to ensure teams have the models, data products, and insights necessary for data-driven decision making. As our first Data Specialist, this role offers the unique opportunity to work closely with various data sources and a range of reports, all while collaborating with cross-functional teams to solve complex problems and drive our data-driven culture forward.

You’ll be responsible for creating scalable data pipelines, dashboards, and reports that drive the business forward, while also providing actionable recommendations through clear and compelling data storytelling.

What You'll Do

• Data Integration & Structuring: Collect, integrate, and organize data from various sources (e.g., payment systems, financial models, internal data warehouses) to build a unified, comprehensive dataset that enhances decision-making processes.
• Dashboard Development: Build and maintain business dashboards to track key performance indicators and provide actionable insights to various stakeholders across the organization.
• Insight Generation: Analyze data to uncover trends, opportunities, and risks, and provide clear recommendations that will influence business decisions.
• Pricing Projects: Collaborate on pricing initiatives, leveraging data to inform pricing strategies and optimize financial performance.
• Cross-Functional Collaboration: Work closely with the Director of Financial Services and other teams to support product development, pricing, and other strategic projects.
• Data Analysis: Perform ad hoc analyses of business performance trends to inform executive decisions and provide ad hoc reporting in Looker

About You

• You bring 3+ years of experience in data analysis, with a strong background in working with complex datasets, financial models, and business intelligence systems. Experience in a high-growth tech company or fintech is highly preferred.
• Expertise in data analysis tools such as Excel, SQL, Tableau, Looker, and BigQuery. You are comfortable with complex spreadsheets and can manipulate large datasets with ease.
• You have a knack for deriving insights from data, not just presenting numbers. Your ability to understand and model data enables you to identify key trends and inform business strategy.
• Strong ability to communicate complex data insights effectively to executives and stakeholders, ensuring that your recommendations are understood and actionable.
• You can work independently, drive meaningful impact across the business, and manage multiple priorities in a fast-paced environment.
• You are eager to learn more about payments, pricing, and product-related data, with a desire to grow alongside a company that values innovation and data-driven decision-making.

Perks!

• You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate)
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with the Director of Financial Services
   You'll get to meet with the Director of Financial Services to learn more about the role & ROLLER whilst also talking through your experience in more detail.
3. Presentation
   You will have the opportunity to collaborate with our team on a challenge we present to you which will give you a taste of the type of exciting things you can get involved in at ROLLER! You will also get to showcase your style of working.
4. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for!
5. Offer
   If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join!

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