Jobs at ROLLER

Provide French/English technical product support for ROLLER's SaaS platform across EMEA. First point of contact via calls, tickets, and email; troubleshoot POS/payments and payment terminals; configure platform; document and track bugs in JIRA; perform administrative/market tasks; deliver excellent customer service and collaborate with the global team. Requires weekend shift one day per week.

The role involves driving revenue through sales quotas, managing a sales pipeline, conducting discovery calls, and presenting ROLLER solutions to clients. Responsibilities include client relationship management and strategic execution planning for success in the assigned territory.

Provide first-line technical support to EMEA customers (calls, tickets, email), troubleshoot POS/payment hardware and APIs, configure platform, document and track bugs in JIRA, perform administrative and market tasks, and collaborate with the global support team to deliver excellent customer service.

The Senior Marketing Operations Manager will enhance operational excellence by optimizing marketing systems, data structures, and processes, driving decision-making and scalable growth, and ensuring alignment across teams.

The Talent Acquisition Manager will lead recruitment for global Sales roles, partner with Sales leadership on hiring strategy, build talent pipelines, and enhance candidate experience while improving TA processes with technology.

Qualify and progress inbound and outbound French-speaking leads, conduct discovery calls, book meetings for Account Executives, and drive pipeline growth through outreach and relationship building.

The RVP of Sales will lead the EMEA sales team, focusing on new customer acquisition and market expansion, while optimizing sales processes and mentoring Account Executives.

The Head of Revenue Strategy & Operations will architect and optimize GTM strategy, partner with Finance for alignment, and drive growth initiatives across organization.

Design, implement, and administer end-to-end go-to-market commission plans across sales, renewals, expansion, and solutions engineering. Calculate and ensure accurate payouts, partner with payroll, establish controls and governance, track attainment and quota metrics, analyze plan effectiveness, recommend adjustments and tooling (including commissions software), and use AI to automate repetitive tasks.

Design, build, and maintain secure, scalable APIs and integration services using C#/.NET. Troubleshoot production issues, optimise T-SQL, contribute to CI/CD pipelines, and enhance cloud-based platform reliability for global payments and reporting.

As an Enterprise Account Executive, develop strategic plans to acquire and nurture enterprise-level customers while managing the entire sales cycle.

Manage sales cycles from prospecting to closing, increase customer lifetime value, and exceed sales quotas while maintaining strong customer relationships.

The Mid-Market Account Executive will generate leads, conduct discovery calls, manage a sales pipeline, and exceed sales quotas while collaborating with internal teams to drive revenue growth.

The SMB Account Executive is responsible for full-cycle sales, generating new customer acquisitions, and collaborating with a BDR. Key tasks include conducting discovery, delivering demos, and managing pipeline via Salesforce, aiming to exceed sales quotas in the leisure and attractions sector.