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The Solution Engineer at ROLLER is responsible for developing solutions to enhance guest experiences, collaborating with various teams to provide tailored solutions, and staying updated on market trends and competitor landscape.
As a Front-End Software Engineer at ROLLER, you will be responsible for building and enhancing the user interface of Angular apps, improving user experience through design systems, collaborating with designers, and working towards the use of Progressive Web Apps.
Join ROLLER as a Quality Assurance Analyst to ensure the quality and performance of their product through manual and automated testing processes. Collaborate with Product Managers, Designers, and Developers to prepare new applications, feature enhancements, and bug fixes. Drive continuous improvement in QA testing strategies to maintain a robust and user-friendly platform.
As a Full-Stack Software Engineer at ROLLER, you will work on designing, building, and maintaining secure scalable software to enhance the platform and deliver world-class guest experiences. You will troubleshoot production issues and promote quality through software craftsmanship and agile best practices.
As a Senior C# .Net Software Engineer at ROLLER, you will be responsible for designing, building, and maintaining secure and scalable software solutions focused on APIs, Payments, and Integrations Services. You will troubleshoot and debug production issues and contribute to the platform's success by promoting quality through agile best practices.
As a C# .Net Software Engineer at ROLLER, you will design, build, and maintain secure and scalable software solutions to enhance the platform for global customer base, troubleshoot production issues, and promote quality through agile best practices. You will work with a team of professionals distributed globally.
Engineering Manager role at ROLLER, responsible for leading and mentoring a team of Engineers and QA members, driving collaboration, fostering a high-performing culture, and ensuring an outstanding developer experience. This role offers flexibility with a hybrid work approach. Key responsibilities include leadership, talent acquisition, performance management, resource alignment, and technical leadership. The ideal candidate is an experienced leader with a strong technical background, hands-on experience in building scalable backend systems, and excellent communication skills.
Passionate and results-driven Senior Customer Success Manager at ROLLER, responsible for managing a portfolio of complex customers, building trusted relationships, mitigating risks, driving product adoption, and gathering customer feedback. Must have 5-10 years of experience in a Customer Success role within the SaaS industry.
Seeking an experienced Partnerships Development Manager to nurture and expand partner ecosystem, drive strategic initiatives, and manage hardware partnerships. Responsibilities include acting as primary contact for partners, developing streamlined processes, contributing to sales efforts, and maintaining partner relationship data in Salesforce.
As a Solution Architect at ROLLER, you will be developing thoughtful solutions to help customers deliver great guest experiences. You will work closely with Sales, Customer Success, and Product Teams, presenting customized solutions, providing API and integration support, and understanding market trends and competitor landscape.
Seeking an experienced Senior Product Manager to drive the development of key solutions, enable customer success, and lead a team to launch and improve products globally. Must be customer-centric, data-driven, and adept at guiding cross-functional teams to deliver exceptional experiences.
The Support Manager at ROLLER is responsible for overseeing operational performance of support agents, driving efficiency, maintaining high-quality support services, and supporting the team to deliver amazing customer experiences. This role requires strong leadership, communication, technical, and collaboration skills to ensure success. Responsibilities include operational excellence, customer engagement, data analysis and reporting, and knowledge management.
Global software-as-a-service company in the leisure and attractions industry seeking an experienced Mid-Market Account Executive to drive revenue and customer success objectives by exceeding sales quotas, conducting discovery calls, qualifying leads, and aligning internal teams with customer stakeholders.
Seeking an experienced sales professional to drive revenue and customer success objectives by exceeding sales quotas and developing strategic plans. Responsible for lead generation, pipeline management, client presentations, and negotiation. Collaborate with internal teams and stakeholders to ensure customer satisfaction and revenue achievement.
Seeking a Technical Product Manager to lead the Integrations Squad, focusing on building seamless integrations and driving the integration strategy to meet market demands. Responsibilities include owning current native integrations, developing new integrations for data sharing, managing partner relationships, and supporting expansion strategies through integrations.
Join ROLLER as a Data Specialist on our Payments team to drive impactful business decisions through data analysis, dashboard development, insight generation, pricing projects, and cross-functional collaboration. Use your expertise in data analysis tools like Excel, SQL, Tableau, Looker, and BigQuery to provide actionable recommendations and support the data-driven culture at ROLLER.
Seeking a Technical Support Specialist to provide product support to customers in the APAC region, with a focus on POS and SaaS technologies. Responsibilities include troubleshooting technical issues, documenting bugs, and delivering excellent customer service.
As a Senior Product Marketing Manager - Enterprise, responsible for aligning the organization with the needs of Enterprise buyers, leading product marketing strategy, developing product positioning, collaborating with cross-functional teams, and supporting GTM strategy to drive business growth.
Seeking a passionate and results-driven Strategic Customer Success Manager to work with a small portfolio of largest customers, ensuring their success by providing exceptional support and guidance. Responsibilities include relationship management, risk mitigation, adoption facilitation, product expertise, gathering customer feedback, metrics tracking, and industry engagement. Requires 5-10 years of experience in a Customer Success or related role within the SaaS industry.
Seeking a passionate Support Manager to oversee operational performance of support agents within the EMEA region, maintaining high-quality support services, driving operational efficiencies, and supporting the team to deliver amazing customer support experiences. Requires leadership, communication, technical, and collaboration skills.