ROLLER
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As a Senior Customer Success Manager at ROLLER, you will manage relationships with key clients, ensuring their success by providing support and guidance throughout their journey. Your role will involve identifying risks, facilitating product adoption, gathering customer feedback, tracking performance metrics, and staying informed about industry trends to drive customer satisfaction and ROI.
As a Sales Development Representative at ROLLER, you will manage inbound leads to grow the sales pipeline, work closely with Account Executives, and create lasting customer impressions. Your role will involve researching and initiating client relationships to capitalize on growth opportunities.
The Senior Manager of Customer Success will oversee and lead the Customer Success team, aligning customer goals with business objectives. Responsibilities include developing customer-centric strategies, optimizing the customer journey, tracking performance metrics, enhancing product adoption and retention, and fostering strong relationships with strategic accounts.
The Senior Product Manager will develop customer-centric product strategies, manage cross-functional teams, and act as the point person for initiatives, aligning stakeholders and prioritizing projects to enhance user experience and drive customer success.
As the IT Manager, you will oversee global IT operations, manage a distributed team of IT Officers, ensure high service standards, and handle technical support and onboarding processes. Your role involves strategic planning, infrastructure management, and implementing IT policies to enhance service delivery.
As an Accounts Receivable Specialist, you will manage billing operations, support the U.S. sales team, resolve customer inquiries, and ensure timely and accurate financial transactions. Your role includes collaborating with the finance team, improving workflows, and maintaining customer satisfaction through efficient service.
As an SMB Account Executive, you will drive revenue growth by managing a sales pipeline, conducting discovery calls, understanding customer needs, and presenting tailored solutions. You'll collaborate with internal teams to exceed sales quotas and ensure customer success.
As a Site Reliability Engineer at ROLLER, you'll manage infrastructure and operations by configuring, deploying, maintaining, and monitoring systems. You'll implement security practices, perform vulnerability analyses, support critical issues, and enhance infrastructure for CI/CD, while also ensuring compliance with regulations. Continuous learning and proactive management are essential.
The Sales Enablement Specialist at ROLLER will enhance the performance of the sales team by developing onboarding programs, assessing training needs, and providing ongoing support. This role involves creating engaging learning experiences, measuring the effectiveness of training initiatives, and collaborating with various teams to ensure alignment with sales goals.
The Data Implementation & Integration Specialist will manage the data migration process, ensuring accurate and efficient import of client data into the platform. Responsibilities include verifying data integrity, resolving API requests, advising clients on best practices, and maintaining documentation. The role requires collaboration with clients and product teams to enhance data transitions and troubleshoot issues that arise post-import.
As the Global Head of Talent Acquisition, you will lead and enhance the Talent Acquisition team globally, overseeing the entire recruitment lifecycle. Your role involves strategic planning, optimizing processes, and ensuring effective hiring practices while providing exceptional candidate experiences. You will collaborate with hiring managers and build relationships across the organization to drive diversity and inclusion efforts.
The Enterprise Account Executive is responsible for expanding ROLLER's reach in the enterprise market by acquiring new customers and nurturing existing relationships. The role involves managing the sales cycle, conducting discovery sessions, collaborating with cross-functional teams for strategies, and ensuring customer success.
As an Engineering Manager at ROLLER, you will lead and mentor teams of Engineers and QA members, guide talent acquisition efforts, manage performance, and ensure alignment across squads while engaging in technical discussions. You'll contribute to fostering a positive developer experience and work closely with Tech Leads to drive team effectiveness.
The Presales Solutions Architect develops tailored solutions for customers to enhance guest experiences by collaborating with Sales, Customer Success, and Product teams. This role includes understanding customer requirements, presenting technical solutions, and managing API documentation while providing reporting support and feedback to Product Managers.
As a Front-End Software Engineer at ROLLER, you will be responsible for building and enhancing the user interface of Angular apps, improving user experience through design systems, collaborating with designers, and working towards the use of Progressive Web Apps.
The SMB Account Executive role involves driving sales revenue through inbound leads and outbound prospecting, conducting discovery calls with clients, tailoring solutions to customer needs, managing a sales pipeline, and collaborating with internal teams. This position is pivotal for achieving monthly and annual sales quotas and enhancing customer success.
The SMB Account Executive will drive revenue and customer success by managing the sales pipeline, conducting discovery calls, and developing outreach strategies. They will present custom solutions, negotiate client proposals, and collaborate with internal teams to exceed sales quotas.
As a Full-Stack Software Engineer at ROLLER, you will work on designing, building, and maintaining secure scalable software to enhance the platform and deliver world-class guest experiences. You will troubleshoot production issues and promote quality through software craftsmanship and agile best practices.
As a C# .Net Software Engineer at ROLLER, you will design, build, and maintain secure and scalable software solutions to enhance the platform for global customer base, troubleshoot production issues, and promote quality through agile best practices. You will work with a team of professionals distributed globally.