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The Technical Writer will draft technical documentation and troubleshooting guide content for the Help Center, collaborate with support teams to address customer issues, and convert complex technical concepts into clear, user-friendly documents. They will also manage time effectively while working in a remote environment, ensuring communication with the global team.
As an SMB Account Executive, you will drive revenue growth by managing a sales pipeline, conducting discovery calls, understanding customer needs, and presenting tailored solutions. You'll collaborate with internal teams to exceed sales quotas and ensure customer success.
As a Site Reliability Engineer at ROLLER, you'll manage infrastructure and operations by configuring, deploying, maintaining, and monitoring systems. You'll implement security practices, perform vulnerability analyses, support critical issues, and enhance infrastructure for CI/CD, while also ensuring compliance with regulations. Continuous learning and proactive management are essential.
The Sales Enablement Specialist at ROLLER will enhance the performance of the sales team by developing onboarding programs, assessing training needs, and providing ongoing support. This role involves creating engaging learning experiences, measuring the effectiveness of training initiatives, and collaborating with various teams to ensure alignment with sales goals.
As the Global Head of Talent Acquisition, you will lead and enhance the Talent Acquisition team globally, overseeing the entire recruitment lifecycle. Your role involves strategic planning, optimizing processes, and ensuring effective hiring practices while providing exceptional candidate experiences. You will collaborate with hiring managers and build relationships across the organization to drive diversity and inclusion efforts.
As an Engineering Manager at ROLLER, you will lead and mentor teams of Engineers and QA members, guide talent acquisition efforts, manage performance, and ensure alignment across squads while engaging in technical discussions. You'll contribute to fostering a positive developer experience and work closely with Tech Leads to drive team effectiveness.
The Enterprise Account Executive is responsible for expanding ROLLER's reach in the enterprise market by acquiring new customers and nurturing existing relationships. The role involves managing the sales cycle, conducting discovery sessions, collaborating with cross-functional teams for strategies, and ensuring customer success.
The Presales Solutions Architect develops tailored solutions for customers to enhance guest experiences by collaborating with Sales, Customer Success, and Product teams. This role includes understanding customer requirements, presenting technical solutions, and managing API documentation while providing reporting support and feedback to Product Managers.
The RVP Sales will drive revenue through customer acquisition and expansion in the EMEA region, managing Account Executives and optimizing sales processes. Responsibilities include developing sales strategies, mentoring team members, assisting in closing deals, forecasting sales activity, and scaling the sales organization to achieve growth targets.
As a Solution Engineer, you will develop solutions to enhance guest experiences, collaborating with sales and product teams. You'll analyze customer needs, present tailored solutions, and provide feedback to product managers. Your role requires strong communication and organizational skills to align technology with business objectives.
As a Front-End Software Engineer at ROLLER, you will be responsible for building and enhancing the user interface of Angular apps, improving user experience through design systems, collaborating with designers, and working towards the use of Progressive Web Apps.
Looking for a Business Development Representative to handle both inbound and outbound leads, qualify prospects, and drive pipeline generation. Must have B2B SaaS experience and strong communication skills. This hybrid position is based in Austin, TX.
The Training & Implementation Manager will lead the onboarding of new customers, manage implementation projects, configure customer accounts according to needs, and provide training and consultation on the platform. This role requires strong program management skills, relationship building, and proactive stakeholder management to ensure successful customer experiences.
As a Full-Stack Software Engineer at ROLLER, you will work on designing, building, and maintaining secure scalable software to enhance the platform and deliver world-class guest experiences. You will troubleshoot production issues and promote quality through software craftsmanship and agile best practices.
As a C# .Net Software Engineer at ROLLER, you will design, build, and maintain secure and scalable software solutions to enhance the platform for global customer base, troubleshoot production issues, and promote quality through agile best practices. You will work with a team of professionals distributed globally.
The Senior Customer Success Manager at ROLLER is responsible for managing relationships with large franchise networks, ensuring customer satisfaction, product adoption, and mitigating risks to maximize ROI. This role requires deep product knowledge and the ability to provide guidance tailored to client needs, while also tracking KPIs and gathering client feedback for continuous improvement.