Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.
JOB DESCRIPTION
Responsibilities:
• Develops and implements analytics enabled solutions to improve business process, to generate insights, support business goals and strategy development
• Owns and delivers complete projects of moderate scope and manages assigned tasks on more complex projects.
• Works on problems of moderate scope / complexity where analysis of situations or data requires a review of a variety of factors
• Ability to generate relevant, actionable insights based on iterative data analysis, translate data-driven output into business language, and to make appropriate recommendations to respective business stakeholders
• Provides analysis on datasets of significant complexity.
• Quickly able to develop enough business insight to connect data sources across multiple diverse and complicated systems.
• Communicates results of cases of moderate complexity to business partners and recommends solutions to more senior data scientists .
• Works closely with subject matter experts to understand data sources and business processes.
• Has intimate understanding of the business value chain and customer lifecycle for the projects they are supporting.
• Has fundamental understanding of the business as a whole.
• Curious and asks the right kinds of questions of peers and customers to gain knowledge.
• Understands company culture, cooperation & information sharing within the company
• Establishes an internal network and leverages the network of more senior data scientists.
• Develop an external network.
• Actively seeks out coaching and incorporates feedback into their work.
• Provides guidance and mentorship to more junior data scientists.
• Owns their career development.
• Takes advantage of available resources to advance their technical and business skills.
• Understands how their project supports broader business strategy, including the core drivers of business value
Some ability to construct systematic process to implement analytics insights and solutions, this includes (but not limited to):
1) designing a process with multiple relevant parties with clear specifications of roles and responsibilities
2) identifying required tasks, system / data flow and contingency
3) specifying check-and-balance throughout the process
4) establishing rigorous tracking and closed-loop learning
5) implement such process in a scalable way
Requirements:
• Advanced degree in Statistics, Math, Computer Science, or Engineering; or Bachelor’s degree with equivalent technical experience.
• Mnimum of 2 years of applicable experience
• Advanced knowledge of programming languages and concepts ( SAS, SPSS, R (different modules) or Python)
• Familiarity and working knowledge of basic and advanced statistical tests, distributions, maximum likelihood estimators, statistical modelling techniques (regression, cluster / factor / principle components, decision tree, survival analysis, etc.)
• Working knowledge of different techniques and knowledge of machine learning algorithms.
• Basic knowledge of AI toolkits.
• Advanced knowledge of data visualization tools such as Tableau, QlikView, open source data visualization libraries - ggplot and d3.
• Advanced knowledge of common database querying languages such as SQL.
• Capability of applying a systematic, structured approach to explore / navigate / mine massive amount of data, structured or un-structured, to uncover hidden patterns / insights.
• Strong working knowledge of relational database models ( data vaulting techniques, rules tables).
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
This job description is not a comprehensive listing of all job duties required for this role. We reserve the right to change these duties or assign additional duties at any time with or without notice.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Working Arrangement
Skills Required
- Advanced degree in Statistics, Math, Computer Science, or Engineering; or Bachelor's degree with equivalent technical experience
- Minimum of 2 years of applicable experience
- Advanced knowledge of programming languages and concepts (SAS, SPSS, R or Python)
- Familiarity and working knowledge of statistical tests, distributions, maximum likelihood estimators, and statistical modelling techniques (regression, clustering, PCA, decision trees, survival analysis)
- Working knowledge of machine learning algorithms
- Basic knowledge of AI toolkits
- Advanced knowledge of data visualization tools (Tableau, QlikView, ggplot, d3)
- Advanced knowledge of database querying languages such as SQL
- Capability to systematically explore and mine large structured and unstructured datasets to uncover patterns and insights
- Strong working knowledge of relational database models (data vaulting techniques, rules tables)
Manulife Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Manulife and has not been reviewed or approved by Manulife.
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Healthcare Strength — Healthcare coverage is portrayed as comprehensive, spanning medical, dental, prescription drugs, vision, critical illness, and short- and long-term disability. Mental-health support is emphasized via EAP-style services and high annual coverage limits in some regions, alongside wellness programs and navigation tools.
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Retirement Support — Retirement offerings are positioned as a meaningful part of total rewards, including group RRSP/defined contribution pension options and employer matching in some cases. Ownership-related programs such as share purchase/stock options are also described as available for eligible employees.
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Flexible Benefits — Benefits are described as robust and flexible, with customizable packages and spending-account style options in some plans. Digital tools (mobile app/claims) and reward-linked wellness programs are framed as making benefits easier to use and more engaging.
Manulife Insights
What We Do
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit http://bit.ly/SM_Terms









