Data Science Manager, Payment Performance & Insights

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you! 

Who we are: 

Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries and, in China, Flywire partners with licensed payment partners to provide payment services to Chinese users of the Flywire platform.

Today we support more than 5,100+ clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,400 global FlyMates, representing more than 40 nationalities, and in 15 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity

You will serve as the technical anchor for the newly created Payment Performance & Insights team. Working directly with the VP and other payment leaders, you will be the bridge between complex, raw transactional data and strategic executive decisions.

This is a "full-stack" analytical role. You are someone who is equally at ease writing highly optimized SQL and dbt pipelines to transform raw datasets, configuring LookML backends to empower self-serve reporting, and designing rigorous statistical frameworks for pricing, product, and monetization experiments. You will have a massive influence on unlocking the power of our data and accelerating decision velocity.

What you’ll do

Data Foundations, Modeling & Dashboards

• Architect, build and maintain efficient and reliable data products (dbt models, pipelines, Looker explores etc.) that enable data driven decision making.
• Partner with Flywire’s centralized Data & Analytics team to build our core payment data assets and to consolidate sources of truth and eliminate fragmented business logic.
• You will design the semantic layer so key business KPIs are defined once, governed clearly, and consumed consistently across dashboards and models.
• Leverage Gen AI and modern analytics tooling to accelerate data discovery, automate documentation, and optimize pipeline maintenance.

Experimentation & Testing

• Define and own Flywire’s core payment experimentation methodology, setting standards for sample sizing, statistical power, and significance.
• Partner with the Monetization and Experience Product teams to design, implement, and interpret A/B tests on pricing, FX rates, and payer behavior.
• Apply advanced statistical techniques to extract the signal from noise in data that can often be highly skewed.

Anomaly Detection & First Line of Defense

• Develop alerting models to spot anomalies in FX rates, margin shifts, volume mix shifts, card authorization rates, and cost structures.
• Build AI-powered automated early warning systems that monitor transactional health across thousands of corridors, scaling our defense systems far beyond manual analysis.

Strategic Analysis & Insights

• Partner closely with product, engineering, and business to deeply understand their challenges and translate ambiguous business questions into actionable insights.
• Link user conversion and drop-off patterns in the payment flow to actual margin impacts that direct product improvement priorities.
• Bring proactive and influential product leadership into areas where data-driven decisions and insights are essential for success.

Here's what we are looking for:

• Education: Bachelor's degree in Statistics, Mathematics, Data Science, Economics, Computer Science, or a related quantitative field. 
• Experience: 6+ years of experience applying advanced analytical methods to large-scale data, preferably within a fast-paced fintech or tech environment
• Data Modeling & Core Tools: Advanced proficiency in SQL (specifically GoogleSQL/BigQuery) and Python. Proven experience developing and maintaining production-level data transformation pipelines using dbt (Data Build Tool) and building/maintaining backend semantic models in LookML (Looker)
• Statistical Rigor: Solid practical understanding of statistics, hypothesis testing, A/B test design, and experimental methodologies.
• Business Acumen: Exceptional business acumen and product sense, with a proven ability to translate strategic questions into analytical frameworks and recommendations.
• Collaboration Mindset: Excited to be a technical thought partner within a lean team while serving as a strategic thought partner to payment’s leadership.

Preferred Qualifications:

• Direct domain experience in Fintech especially global digital payment, merchant acquiring, card schemes or multi-currency FX platforms.
• Deep familiarity with the Google Cloud Platform (GCP) data ecosystem (BigQuery, Looker, Vertex AI/GCP GenAI tooling).
• Experience applying advanced statistical techniques (e.g., causal inference, propensity score matching) to highly skewed transactional datasets.
• Experience using Generative AI tools to accelerate coding workflows, data exploration and predictive models.

What We Offer:

• Competitive compensation
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and
• Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer and follows a policy of administering all employment decisions and personnel actions without regard to race, colour, religion, sex, pregnancy, gender identity, national origin, age, ancestry, physical or mental disability, sexual orientation, genetic disposition or carrier status, veteran status, or any other category protected under applicable national, federal, state or local law.