The Data Quality Senior Lead is accountable for the management and execution of continuous Data Quality standards, controls, metrics, and Data Exception Management. This role oversees firm-wide controls, setting parameters and guidelines for measurement, evaluation, adoption, and communications of Data Quality and Data Quality risk. This role will work alongside data-producing teams to monitor and certify authoritative data sources and remediate data concerns. This role may serve as the subject matter expert for the end-to-end management of exceptions generated from Data Quality Rules, Transaction Testing, and/or Reconciliation based exceptions, responsible for the expert triage, in-depth root cause analysis, and coordinated resolution of these complex, often multi-system, data breaks.
Responsibilities:
End-to-End Exception Management: Manage the full lifecycle of data exceptions related to Data Quality Rule, Transaction Testing and/or Reconciliations, including classification, root cause analysis, issue prioritization, and the development and execution of remediation plans to implement effective tactical and strategic solutions.
Stakeholder & Relationship Management: Manage senior relationships with Data stakeholders across the firm to develop, execute, and implement Data Quality management capabilities. Liaise with various business and technology areas to understand data challenges, drive data quality resolution, and lead data improvement initiatives.
Project & Initiative Leadership: Lead project management activities for the resolution of complex exceptions, creating presentation materials and providing status updates to support senior management's strategic vision.
Metrics, Reporting, and Escalation: Oversee the consumption of metrics and reporting related to assigned exception types. Ensure all Data Quality issues are accurately reported and escalated through Citi’s official Data/Issue management processes.
Risk & Control Adherence: Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup. Drive compliance with applicable laws, rules, and regulations by adhering to Policy, applying sound ethical judgment, and escalating control issues with transparency.
Qualifications:
10+ years of experience, Banking or Finance industry preferred
Experience defining and implementing data quality programs
Communicates effectively, develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; able to drive consensus, and influence relationships at all levels
Collaborates effectively by building partnerships and working well with others to meet shared objectives
Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels
Optimizes work processes by balancing effective / efficient processes with a focus on continuous improvement. Demonstrates ability to balance between seeing the “big picture” while paying close attention to detail
Organizational savvy: understands systems, management processes, knows where to go for information and how to interpret them.
Education:
Bachelor's/University degree, Master's degree preferred
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Job Family Group: Data Governance------------------------------------------------------
Job Family:Data Quality & Data Quality Analytics and Reporting------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Change Management, Data Analysis, Data Governance, Data Lineage, Data Management, Data Quality, Internal Controls, Management Reporting, Program Management, Risk Management.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 10+ years of experience in Banking or Finance industry
- Experience defining and implementing data quality programs
- Bachelor's/University degree, Master's degree preferred
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
