Global Service Center Media Measurement (GSC MM) is an operations department located in Sofia – a global centralized Hub working closely with all NIQ Media local and global teams, including Ops, Tech, Product and Commercial. The department provides a wide range of services, including data and systems quality control, panel helpdesk, data processing and delivery, data analytics, but also data science and automation support.
We are looking for a detail-oriented, structured and responsible person with good German language to join our Media Operations team in Austria. The main tasks will include daily data production and delivery for our Austrian TV Audience Measurement (TAM) contract while collaborating both with the internal teams and the customers. You will work with internal systems, Excel-based checks, automated processes and data deliveries which are all in German – including some customer communications when necessary. You will be part of 4-member team ensuring high quality, on-time delivery and stable production processes, including rotating weekend duty.
Key Responsibilities
- Process TV and streaming data, including importing, preparing, checking and exporting
- Perform quality, completeness and plausibility checks
- Run, monitor and follow up on automated processes and scripts
- Create and review internal control reports for data validation
- Handle internal and external inquiries and carry out necessary corrections, mainly via email
- Communicate directly with customers in German via email and phone (not more 10% of working time)
- Maintain and check broadcast logs, master data and production-relevant information.
- After successful onboarding: independently cover regular weekend duty (approx. once per month)
Skills, knowledge and experience required
- Excellent written and spoken German, ideally C1/C2 level or equivalent
- Very good knowledge of Microsoft Office, especially Excel and Outlook
- Willingness to learn internal systems, automation steps and data production processes
- Accurate, structured and responsible working style, especially in time-critical production processes
- Interest in data, systems and recurring processes
- Good analytical skills and ability to analyze issues objectively and find pragmatic solutions
- Customer orientation and professional communication in German
- Willingness to cover regular weekend duty approx. once per month after onboarding
- Willingness to learn local market requirements, TV/streaming processes and internal tools
- English skills for internal alignment and international collaboration are an advantage
We offer:
- Food vouchers € 62
- Additional Medical Insurance, incl Prophylactics, Outpatient care, Inpatient care, еxpenses for medications and medical products
- Life Insurance
- Multisport card (self-funded by the employee)
- A Hybrid model of working: 3 days of the week you work from home (home office), 2 days from the office.
- Additional paid leave of 3 days in case of no overdue leave days from previous year
- Free access to LinkedIn Learning platform
In addition:
- Working in an international organization, once you become a specialist in your field, you can count on numerous programs offering development or relocation to other departments or countries. Your development is important to us!
- Stable employment in a dynamic and international environment with an established position on the market.
- Volunteer time off (Global Volunteer Day)
- Free Employee Assistance Program (EAP) – confidential counselling for emotional well-being
- Office located close to the city center, easily accessible by public transportation
All documents will be treated in the strictest confidentiality.
Only short-listed candidates will be invited for an interview.
Additional InformationOur Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
Skills Required
- Excellent written and spoken German (ideally C1/C2)
- Very good knowledge of Microsoft Office, especially Excel and Outlook
- Willingness to learn internal systems, automation steps and data production processes
- Accurate, structured and responsible working style for time-critical production processes
- Interest in data, systems and recurring processes
- Good analytical skills and ability to find pragmatic solutions
- Customer orientation and professional communication in German (email and phone)
- Willingness to cover regular weekend duty (approx. once per month) after onboarding
- Willingness to learn local market requirements, TV/streaming processes and internal tools
- English skills for internal alignment and international collaboration
NielsenIQ Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NielsenIQ and has not been reviewed or approved by NielsenIQ.
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Parental & Family Support — Public materials highlight paid parental leave in the U.S., with additional paid disability time for birth parents. Parental leave is positioned as a standout element of the package.
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Leave & Time Off Breadth — Unlimited or flexible PTO is referenced alongside paid holidays and sick leave, providing broad time-off options in many roles. Actual use can vary by team norms, but the formal breadth is notable.
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Flexible Benefits — Work-from-home and hybrid arrangements are supported in many roles, with remote-friendly practices described across business lines. Flexibility is frequently positioned as a meaningful advantage.
NielsenIQ Insights
What We Do
NielsenIQ is the industry leader in global measurement and data analytics, and the most trusted source for retail and consumer intelligence. We deliver the complete truth to retailers, manufacturers, and our partners through our comprehensive data sets and powerful insights. We enable businesses to make critical decisions confidently, accelerating growth and optimizing performance.
Why Work With Us
We empower companies around the world to make bold decisions and transform their business with trusted data, solutions, and insights. Joining NielsenIQ means experiencing countless learning opportunities and gaining numerous pathways for growth.
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