As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
As a Data Platform SRE Analyst at Ciena, you will help strengthen the reliability, automation, and operational excellence of the data platforms that power critical analytics and business insights. This role offers the opportunity to grow from hands‑on platform operations into deeper Site Reliability Engineering (SRE) and DataOps practices, partnering closely with senior engineers and cross‑functional teams.
How you will make an impact:
• Support and enhance cloud and SaaS‑based data platforms including Snowflake, DBT, Fivetran, Informatica Cloud, Dataiku, business intelligence tools, and orchestration or governance solutions.
• Maintain configuration updates, access controls (role‑based access control), and environment readiness activities aligned with audit and policy expectations.
• Monitor platform health, pipeline status, data quality indicators, and failure alerts while collaborating with senior engineers to resolve operational issues.
• Improve and maintain runbooks, standard operating procedures, and operational workflows to ensure consistent, high‑quality internal support.
• Build and refine scripting with Python, SQL, or YAML to automate recurring activities and support operational efficiency.
• Contribute to incident response, disaster‑recovery exercises, and resiliency initiatives that fortify platform stability.
• Track platform usage, performance, and cost metrics to support optimization efforts and reporting.
The must haves:
• Bachelor’s degree in IT, Computer Science, MIS, or equivalent experience.
• Minimum 2 years of relevant IT experience.
• Foundational knowledge of Amazon Web Services and familiarity with Azure or Google Cloud.
• Working knowledge of SQL and relational data concepts.
• Understanding of incident triage, monitoring, and change‑management processes.
• Exposure to Python or shell scripting with interest in expanding automation skills.
• Strong documentation, communication, and collaboration abilities.
Nice to haves:
• Experience with Snowflake, DBT, Informatica Cloud, Fivetran, Dataiku, or business intelligence tools such as Power BI or Looker.
• Exposure to DevOps practices, continuous integration/continuous delivery, or version control using Git.
• Understanding of data pipelines, data‑quality management, and batch or streaming data processes.
• Familiarity with observability frameworks, monitoring tools, or log‑analytics platforms.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
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What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world.
For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future.
Corporate/Brand Values:
• Customer First
• Integrity
• Velocity
• Innovation
• Outstanding People
We're the perfect size for you to make an impact. W
Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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