We're looking for a Data Platform Reliability Engineer II to own reliability, deployments, and cost efficiency for a domain within Chewy's Enterprise Data Systems (EDS). You'll lead automation and adoption of the paved road - ensuring consistency, transparency, and scalability across Snowflake, dbt Cloud, AWS, and BI.
What You'll Do
- Own domain-level reliability: run on-call, lead sev-2/3 incidents, coordinate stakeholder communications, drive RCAs, and automate the top recovery actions to reduce MTTR.
- Define and track domain SLOs for freshness, completeness, and accuracy; deliver to SLAs through tests, monitors, and dashboards.
- Manage dbt/Snowflake deployments and environment promotion pipelines; implement pre-deploy checks, canary, automated rollback, and change-fail rate tracking.
- Lead Snowflake cost initiatives: credit allocation, budget tracking, optimization playbooks, and transparency reporting.
- Author and maintain Terraform modules for domain infrastructure; ship changes via CI/CD with plans, reviews, and rollback paths.
- Contribute to paved-road onboarding materials and guardrails; help new teams land with standard configurations and observability defaults.
- Build AI-assisted observability views for anomaly detection, drift, and warehouse optimization.
- Embed catalog and lineage coverage checks in deployments; enforce coverage thresholds while data stewards own certification and metric definitions.
- Improve runbooks, reduce operational toil, and mentor Level I engineers on best practices.
What You'll Need
- BA/BS in Computer Science, Engineering, Mathematics, or a related field
- 3-5 years of experience in data engineering, DevOps, or platform reliability.
- Strong SQL and scripting skills via Python.
- Hands-on experience with Snowflake, including credit monitoring, warehouse optimization, and performance tuning.
- Experience with dbt Cloud, AWS, and Terraform for infrastructure provisioning.
- Familiarity with CI/CD tools and environment promotion workflows.
- Excellent analytical and problem-solving skills; strong ownership mentality.
- Enthusiasm for automation, AI observability, and continuous improvement.
Why You'll Love This Role
- Own platform reliability and cost optimization that impact every data team at Chewy.
- Use automation and infrastructure-as-code (Terraform) to scale operations sustainably.
- Enable smooth tool adoption and reduce time to value for new teams joining the paved road.
- See your efforts directly improve reliability, predictability, and cost savings across EDS.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
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With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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