Why Housecall Pro?
Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well.
While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.
We also offer:
- A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
- Paid holidays and flexible, take-it-as-you-need-it paid time off
- Monthly tech reimbursements
- A culture built on innovation that values big ideas, no matter where they come from
Role Overview:
As a Specialist, Data Operations, you play a crucial role in ensuring seamless integration and migration of data for our service professionals (our Pros). You thrive in ensuring precision and completeness of our data. You are responsible for identifying and resolving data anomalies, diving deep to tackle root causes. You have a thirst for learning and commitment to accuracy which makes you an invaluable asset who betters our team, improving the lives of Pros.
Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our Pros. Our success is their success.
What you do each day:
- Guide Pros through data integration and/or migration setup processes
- Analyze source and quality of data, identify potential issues, and develop custom action plan
- Assist Pros with data validation, mapping, and synchronization between systems
- Communicate consistent trends and opportunities to our product and engineering teams for future improvements
- Document common troubleshooting steps and best practices to enhance customer self-service resources
- Innovate on current processes and proactively seek ways to improve the Pro experience
Qualifications:
- 1-3+ years of full-time customer success, implementation, engineering, or data implementation experience
- Bachelor's degree in a related field or equivalent work experience
- Experience using QuickBooks (Online and/or Desktop) in a professional capacity
- Customer-facing experience in a technical support, onboarding, or training role
- Experience using AI tools to increase quality and efficiency of work
What will help you succeed:
- Excellent written and verbal communication skills
- Strong problem-solving skills
- Ability to work in a fast-paced, team environment
- A natural curiosity backed by action; you are multi-dimensional (volunteering, creative outlets, side projects, hobbies, athletics), with a proven ability to successfully start over, learn from scratch, and thrive in new environments
Location Dependent information
This role is open to candidates and the expected compensation range for this role is $21.55-$25.35/hour with an OTE of $58,003. The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.
Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.
Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.
We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote
Privacy Notice for California Job Candidates - Housecall Pro
Use of Artificial Intelligence in Hiring and Engagement Processes: we may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools.
Skills Required
- 1-3+ years of full-time customer success, implementation, engineering, or data implementation experience
- Bachelor's degree in a related field or equivalent work experience
- Professional experience using QuickBooks Online and/or QuickBooks Desktop
- Customer-facing experience in technical support, onboarding, or training
- Experience using AI tools to increase work quality and efficiency
- Excellent written and verbal communication skills
- Strong problem-solving skills
- Ability to work in a fast-paced team environment
Housecall Pro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Housecall Pro and has not been reviewed or approved by Housecall Pro.
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Healthcare Strength — Day‑1 medical, dental and vision coverage for employees and dependents is offered, with the company stating it pays at least 80% of premiums. Health support is complemented by access to an Employee Assistance Program and recurring wellness sessions.
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Wellbeing & Lifestyle Benefits — A remote‑first setup provides home‑office equipment along with ongoing internet and phone reimbursement. Work‑from‑home flexibility is consistently highlighted as a meaningful perk.
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Leave & Time Off Breadth — Self‑managed (flexible) PTO is part of the package alongside paid company holidays. The time‑off structure supports work–life balance in a remote‑friendly environment.
Housecall Pro Insights
What We Do
At Housecall Pro, we're committed to making the everyday lives of home services professionals better by providing solutions that support their paths to success. Our core SaaS software platform runs all aspects of a home services business, including scheduling, dispatching, job management, invoicing, payment processing, and marketing. Housecall Pro will be there to help these businesses that keep America’s homes working navigate the transition to technology adoption.
Why Work With Us
At Housecall, we do culture a little differently. We believe it's about creating a team that loves each other's company and respects each other's skill. It's about working alongside people who will challenge your boundaries one minute and grab tacos with with you the next (and who doesn't love tacos?).
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