Jobs at Housecall Pro

Lead and develop an inside sales team focused on activity, conversion, and retention. Drive sales strategy, coaching, training, performance metrics, client relationships, and revenue growth (MRR, ASP, churn).

Lead and shape product design for Revenue-focused features, embedding AI into design and workflows. Define strategy, align cross-functional partners, mentor design leaders, champion AI-assisted prototyping, and drive high-quality, cohesive experiences from concept through launch while staying hands-on in craft.

Build and maintain scalable, reliable software; own features end-to-end; participate in architecture, design, code reviews, and production monitoring; collaborate with product and design; adopt AI tools to improve productivity.

As Senior Director of Sales, guide the sales division by developing strategies, managing teams, fostering partnerships, and driving revenue growth while aligning with organizational goals.

Lead and coach a team of Onboarding Specialists to deliver exceptional onboarding for service professionals. Manage schedules, performance metrics, escalations, timecards, bonuses, and reporting. Drive onboarding KPIs (completion, time-to-value, CSAT, retention) and document one-on-ones and coaching to develop a high-performing team.

Drive enrollment and support for strategic partners by conducting outreach, managing partner onboarding, creating go-to-market assets and training, coordinating events, troubleshooting partner issues, and collaborating cross-functionally to improve processes and drive product adoption and partnerships.

Manage enrollment and support for strategic partners by conducting outreach, creating go-to-market assets, providing training, coordinating events, troubleshooting product issues, and collaborating cross-functionally to grow partnerships and improve partner experience.

Lead vision and strategy for Payments and Risk, owning KPIs like payments GMV, net take, and losses. Manage and grow a team of Product Managers, partner with Engineering, Design, Risk, and Analytics, and drive AI-enabled product solutions and platform services to improve cashflow, risk protections, and payment experiences for B2B/vertical SaaS customers.

Design, develop, and facilitate training across the organization. Collect and analyze effectiveness data, manage scheduling and administration, identify training needs, and collaborate with stakeholders to maintain and evolve curriculum. Lead performance discussions and support Enablement team initiatives to scale training programs.

Lead and design a high-velocity sales organization by combining human leadership and AI-driven automation. Build sales strategy, optimize human-to-agent workflows, implement real-time coaching metrics, analyze GTM funnels to remove bottlenecks, and hire and develop managers and supervisors to scale revenue operations and leadership pipelines.

Lead and execute the Customer Success strategy to maximize retention and satisfaction. Build, mentor, and scale teams (including first- and second-line leaders), set KPIs, manage budget and resources, resolve escalations, drive cross-functional initiatives with product and sales, and integrate process and technology improvements including AI to enhance the customer journey and operational efficiency.

Design, develop, and maintain scalable data models in dbt and Snowflake; define and govern consistent metrics across the semantic layer and reporting tools; build AI-enabled self-service analytics and guardrails; ensure data quality and performance; document models and decisions; partner with cross-functional stakeholders; provide technical guidance, code reviews, and onboarding for analytics engineers.

Consultative sales role owning the conversion funnel for home-service customers: run 3–5 virtual demos daily, qualify and close transactional opportunities, coordinate with SDRs, and support early onboarding to drive long-term product adoption.

Consultative SaaS sales role owning the conversion funnel: run virtual demos, qualify and nurture a high-volume pipeline, close contracts, coordinate with SDRs, and facilitate early onboarding to drive long-term customer success for home service professionals.

Lead and mentor product managers to deliver enterprise B2B SaaS solutions. Define and execute enterprise product strategy, translate complex customer needs into scalable roadmaps, partner with Engineering, Design, Analytics and GTM teams, set KPIs, and manage risk, compliance, and platform stability to drive retention and ARR expansion.

As a Staff Software Engineer, you will lead software architecture development, mentor engineers, ensure code quality, and drive process improvements.

Lead strategy and execution of data-driven paid acquisition across search, social, display, and affiliates. Manage budget allocation, team leadership, experimentation, AI-driven automation, channel launches, cross-functional reporting, and vendor/agency relationships to drive CAC, ROAS, LTV, and revenue growth.

As a Staff Software Engineer, you will enhance developer productivity by designing developer systems, CI workflows, and integrating AI-assisted development for better coding practices and seamless testing processes.

The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.

Analyze user acquisition and engagement by instrumenting, measuring, and reporting on product performance. Partner with stakeholders to define problems, build measurement plans, transform data, and deliver insights via dashboards and written analysis to drive data-informed strategies.