Data Operations Quality Manager

Posted Yesterday
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Hiring Remotely in Poland
Remote or Hybrid
Senior level
Computer Vision • Machine Learning • Mobile • Productivity • Software
Scandit is the leader in smart data capture giving superpowers to workers, customers and businesses.
The Role
The Data Operations Quality Manager will oversee operational quality in data processes, design quality metrics, maintain frameworks, and collaborate with teams to enhance customer experience.
Summary Generated by Built In

Scandit Poland

Imagine the What. Build the How.

Scandit gives people superpowers. Whether enabling delivery drivers to make quicker deliveries, matching a patient with their medication, or allowing retailers to make store operations more efficient, our technology automates workflows and provides actionable insights to help businesses in a variety of industries. Join us, as we continue to expand, grow and innovate, and help take Scandit to the next level.

About the role

As a Data Operations Quality Manager you will be the steward of the operational quality that enables the reliability and performance of our advanced visual intelligence products. Embedded in the Data Team and working closely with product managers and engineering, you’ll shape how we build and execute operational processes, annotation work and quality measurements of the real world product performance. Your work will ensure that operational quality is visible and transparent to enable decision making and a superior customer experience.

What you will do

  • Own operational quality within the data team
  • Establish and maintain a single source of truth on quality metrics for all stakeholders
  • Design and maintain annotation and QC frameworks including failure categories and review processes
  • Establish a real world performance measurement balancing accuracy and resources
  • Monitor and document performance of external suppliers and contractors
  • Create and evolve operational playbooks and SOPs to make sure processes are efficient and effective
  • Support product, operations, engineering and customer success with clear quality narratives, explain quality implications of decisions and trade offs

Who we look for

  • 5+ years of experience in a quality role on production-grade deployment
  • Strong analytical and statistical thinking
  • Proven experience designing and improving end-to-end workflows and SOPs
  • Hands-on, detail-oriented working style and willingness to dive into concrete data, images, and human annotations
  • Excellent written and verbal communication skills, including explaining quality concepts to non-experts
  • Proven track record of influencing without formal authority in cross-functional, multi-stakeholder environments
  • High comfort with ambiguity, evolving products, and balancing rigor with speed and practical constraints

Nice to have:

  • Experience working with annotation vendors, BPOs, or freelance workforces
  • Familiarity with computer vision or ML data pipelines

The good stuff
Here are just some of the reasons why people choose to build their career at Scandit:

  • We are certified as a “Great Place to Work” in 10 countries!
  • Smart, people-first culture
  • Flexible, office, hybrid or home working
  • Innovation hackathons 
  • Global team outings 
  • Festive/end of year all company celebrations 
  • Your birthday off 
  • Learning and development opportunities
  • Top notch tech pack to enable you to do your most productive work
  • Brand new optimized-for-hybrid working HQ in Zurich as well as local offices in hotspots London, Tampere, Warsaw, Boston and Tokyo
  • Specific benefits related to the location you are joining

You could be the difference
We strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be a safe space for all.

All applications will receive consideration for employment without regard to race, colour, nationality, religion, sexual orientation, gender, gender identity, age, physical [dis]ability or length of time spent unemployed. 

Imagine the What. Build the How.

Top Skills

Computer Vision
Ml Data Pipelines
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The Company
HQ: Zurich
400 Employees
Year Founded: 2009

What We Do

Scandit supports its customers by providing actionable insights and automating end-to-end processes.

Our Smart Data Capture platform enables smart devices, such as smartphones, drones, digital eyewear and robots to interact with physical items by capturing data from barcodes, text, IDs and objects with unmatched speed, accuracy and intelligence. Scandit accurately scans up to 3x faster than dedicated scanners in challenging light or at angles, on damaged labels, across multiple codes, on any smart device.

We enable innovation that delivers significant cost savings, increases employee retention and customer loyalty. Scandit partners with customers at every step with trials, solution design, integration and customer success support included.

Specialties:
Image Recognition, Optical Character Recognition (OCR), Computer Vision, Transportation and Logistics, Healthcare, Barcode Scanning Software, Augmented Reality, Retail Software, Enterprise Software, Last Mile Solutions, BYOD Solutions, Digital Transformation and Machine Learning.

Visit scandit.com to learn why market leaders across retail, transport and logistics, healthcare and manufacturing like Instacart, Levi’s Strauss, Sephora, NHS and FedEx trust us.

We are hiring, take a look at our career opportunities - https://www.scandit.com/careers/

Why Work With Us

At Scandit, we pride ourselves on building amazing products that revolutionize our customers’ business processes. We are a highly collaborative company with talented, driven, and passionate people all across the globe. We strive to foster a sense of individuality, innovation and fun, and view that as the core of our dynamic culture.

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