Data Analyst Agents (Data Entry Specialist) will process and analyze cases and transactions pertaing to Midigator (Kount) chargeback process support.
What you’ll do
Process assigned workload based on Midigator rules and playbook
Investigate and analyze transactions history
Provide chargeback claims resolutions inline with customer request
Align and coordinate process improvements with leadership team
What experience you need
High School Diploma.
Professional Background: 1+ years of experience in data entry, Customer service , back-office operations, or financial services.
Communication: B2 English proficiency (or higher) to effectively document findings and communicate across teams.
Proficient in Microsoft Excel or Google Sheets for data organization and reporting.
What could set you apart
Attention to Detail: Precision is non-negotiable when handling financial transactions.
Analytical Mindset: The ability to connect the dots between raw data and fraudulent behavior.
Adaptability: Comfortable working within evolving digital platforms like Midigator/Kount.
Primary Location:
CRI-HerediaFunction:
Function - Fulfillment / OperationsSchedule:
Full timeSkills Required
- High School Diploma
- 1+ years experience in data entry, customer service, back-office operations, or financial services
- B2 English proficiency or higher (written and verbal communication)
- Proficiency with Microsoft Excel or Google Sheets for data organization and reporting
- Familiarity or comfort working with Midigator/Kount or similar digital chargeback platforms
- Strong attention to detail and analytical mindset
- Adaptability to evolving digital platforms and processes
Equifax Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Equifax Inc. and has not been reviewed or approved by Equifax Inc..
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Retirement Support — Savings programs include a 401(k) with company matching and, in some contexts, profit-sharing or pension components. These are described as solid parts of the total package.
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Parental & Family Support — Programs include paid parental leave for birth and non-birthing parents and adoption assistance. Company materials highlight these benefits as part of a family-supportive offering.
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Flexible Benefits — Multiple medical plan choices, dental and vision options, FSAs/HSAs, and voluntary supplemental coverages enable customization. The company publishes plan summaries and SPDs to help compare cost and coverage by location and tier.
Equifax Inc. Insights
What We Do
At Equifax (NYSE: EFX), we believe knowledge drives progress. As a global data, analytics, and technology company, we play an essential role in the global economy by helping financial institutions, companies, employers, and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and cloud technology drives insights to power decisions to move people forward. Headquartered in Atlanta and supported by nearly 15,000 employees worldwide, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe, and the Asia Pacific region. For more information, visit Equifax.com.
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