Data Operations Team Manager

About Us

Macrobond is a leading provider of global economic and financial data and technology for investment professionals. Our customers include over 900 firms spanning the buyside, sell side, corporate and academic sectors.  

Our platform, rich in intellectual property and supported by a rapidly expanding global team, ensures we remain at the forefront of our industry. With the backing of Francisco Partners, a prominent global tech investment firm, we operate as a truly international company. Our headquarters are in London and we have key offices in Poland, Lisbon, Hong Kong, Gothenburg, Malmo and New York.

Job Overview

We’re looking for a Data Operations Team Manager to lead a team of Data Specialists responsible for delivering high‑quality macroeconomic and financial data. The role is crucial for translating Data Operations priorities into reliable execution, maintaining trust in our data, and contributing to the ongoing professionalization of our Data Operations function.

You’ll drive operational excellence, ensure data delivery and integration accuracy, and support continuous improvement across tools, processes, and cross‑department collaboration.

This role is ideal for someone who thrives in a fast‑paced environment, enjoys solving complex data challenges, and is passionate about developing people.

Job Responsibilities:

Team Leadership & Development

• Lead, coach, and support a team of approximately 10 Data Specialists.
• Set clear goals, conduct performance reviews, and actively support individual development.
• Motivate employees and maintain a positive, inclusive, and accountable team culture.
• Manage recruitment, onboarding, training, shift work, absence coverage, and workload balance.
• Build a culture of feedback, ownership, and continuous learning aligned with Macrobond values.

Operational Excellence

• Lead daily team operations including work planning, task prioritization, and delivery follow‑up.
• Ensure timely and accurate execution of data updates, maintenance tasks, and internal/external requests.
• Monitor operational performance through regular check‑ins, dashboards, and key metrics.
• Reassign work during absences and proactively manage operational risks.
• Build team understanding of how Data Operations impact Product reliability and Customer experience.

Quality Assurance

• Ensure high‑quality data delivery aligned with Macrobond product and service standards.
• Oversee data disruption alerts for accuracy, relevance, and timely communication.
• Monitor handling of customer inquiries (e.g.: correct assignment, quality of investigation, and resolution).
• Ensure proper use and follow‑up of automated update and quality tools (e.g. consistency checks, monitoring tools).
• Identify recurring issues and drive corrective and preventive actions.

Cross‑Team Collaboration

• Work closely with other Team Managers and key stakeholders.
• Coordinate and dispatch work across locations when required.
• Actively support process changes, new tools, and operational improvements.
• Communicate change clearly and consistently to the team.
• Step in to support other teams or managers when needed.

Communication & Reporting

• Monitor and report team performance, operational progress, risks, and improvements to Division Manager.
• Contribute to regular summaries and internal updates related to data delivery and operations.
• Represent the team constructively in cross‑team discussions and initiatives.

Required Qualifications and experience:

• Relevant experience, preferably within the Data Operations area (formal people management experience is an advantage).
• Understanding of leadership principles, people development, and performance management.
• Strong analytical mindset with attention to detail and quality.
• Ability to manage multiple priorities in a dynamic, deadline‑driven environment.
• Excellent communication and stakeholder management skills.
• High level of accountability, ownership, and integrity.
• Spoken and written English - at least B2/C1 level.
• Willingness to learn, develop, and continuously improve yourself and your team.
• Familiarity with basic macroeconomic concepts is a plus.

What do we offer:

• The opportunity to actively shape and strengthen our Data Operations ways of working
• A competitive salary 

• Private health care and sport benefits

• Stable position in a growing business with a "people first" atmosphere

• Cafeteria platform
• Language learning platform
• Internal and online training possibilities (e.g. GoodHabitz platform)
• Work in an environment guided by Macrobond core values

Our commitment to Diversity

At Macrobond, diversity, equity, and inclusion are fundamental to our culture and success. We are committed to fostering an environment where all individuals are respected, valued, and empowered to contribute their unique perspectives.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.

By joining our team, you become part of an organization that believes diversity drives innovation and strengthens our collective performance. Apply today and be part of our ongoing journey of growth and inclusion.

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Apply today and become part of our exciting journey!