Jobs at Macrobond Financial

Manage and develop a ~20-person Data Tools team, ensuring delivery, workforce planning, operational excellence, stakeholder alignment, Agile practices, risk management, and continuous improvement across a complex software landscape.

Support sales and onboarding by locating and converting customers' economic and financial data into Macrobond, validating accuracy, guiding users through the platform, tracking project progress in Planhat, and providing post-conversion support while collaborating with internal teams.

Drive new customer acquisition in the mid-market Americas territory through full sales-cycle prospecting, consultative selling, quota attainment, market development, and cross-functional collaboration to position Macrobond's economic and financial data SaaS solutions.

Manage incoming payments, generate and send invoices, apply and reconcile customer payments, monitor receivables and aging, handle invoice-related tickets, maintain accurate customer records, and follow up on overdue invoices to support timely collections.

Lead and support data quality efforts across Content: run audits and checklist QA, investigate incidents, perform root-cause analysis, define remediation plans, advise stakeholders, drive quality improvements, and create documentation, training, and scalable processes to strengthen data quality culture.

The Country Manager Sales will drive new business by targeting clients, expanding existing relationships, and executing a regional sales strategy tailored to Macrobond's data solutions. Responsibilities include account management, solution selling, and collaboration with teams to provide insights and support to clients.

Provide first-line support via Salesforce Service Cloud: triage, resolve common issues (login, installation, navigation, basic data questions), document cases, escalate to L2 with full context, and contribute to knowledge base improvements while meeting SLA response targets.

Provide first-line support via Salesforce Service Cloud: triage, resolve common login/installation/navigation/data issues, document cases, escalate to L2 with full context, maintain SLAs and improve knowledge base.

The Account Executive will drive new business and expand client relationships in the ASEAN market, focusing on the Singapore, Southeast Asia, and India regions. Responsibilities include new business development, account management, developing sales strategies, solution selling, and collaborating with internal teams to enhance client access to Macrobond's data solutions.