Vantage Point Solutions, a growing and dynamic telecommunications consulting and engineering firm, is seeking a qualified individual to join our team of professionals. We have an immediate opening for a Data Network Specialist at our new location in Birmingham, AL.
Responsibilities
Typical duties for this position include:
- Administration of routers and switches
- Diagnosing and remediating ISP network problems and managing within a ticketing system
- Escalate network issues to vendor Technical Assistance Centers (TAC) and collaborate on resolutions
- Respond to and resolve customer service requests in a prompt, efficient and courteous manner
- Develop Method of Procedures (MOP), configuration scripts, and supporting documentation for scheduled network maintenance
- Perform periodic network maintenance including software upgrades, cutovers, intrusive changes, and diagnostics
- Managing and documenting configuration changes and network architectures with tools including Excel, Word, and Visio
- Describing technical information to non-technical individuals
- Continuously monitor industry trends, and applies this knowledge to the position
- Evaluating networking equipment and software solutions for clients
- Candidates should be self-motivated, resourceful, professional, and exhibit good judgement.
Competencies
- Attention to detail (ie, proofreading, data, communications, etc.)
- Ability to communicate confidently with both clients and team members
- Strong written communication across multiple platforms (ie, email, reports, etc.)
- Proficiency in common Microsoft programs, including Outlook, Word, Excel, Visio, PowerPoint, and Teams
Education & Experience
- Bachelor’s degree in Computer Information Systems, Computer Science or a related field is required. Experience with Cisco and Juniper hardware is a plus, but not required.
Vantage Point is offering full-time positions with benefits and contract positions for these openings. The benefits for full-time positions are as follow:
- Health Insurance
- Bonus
- 401(k)
- Paid Time Off
- Life Insurance
- Employee Stock Ownership Program
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What We Do
Better Broadband means Better Lives. Vantage Point helps broadband providers bring that promise to life through start-to-FUTURE engineering, consulting, and OSP services tailored to the unique needs of each company, Co-op, and community we serve. Employee Owned and committed to the long-term success of our clients: We are the Broadband People. By the numbers [2022]: - Over $2.7 BILLION in grant, auction, and loan funds secured for clients - 10 Professional Engineers licensed in 40+ states - 3 Attorneys on staff - 450+ Employees - 7 Offices coast-to-coast Introduction to our Solutions: - Feasibility & Funding - Network Engineering & Design [both Fiber & Wireless] - OSP & Network Implementation - Environmental, Historical & Cultural Resource Services - Cybersecurity & Network Support - Operations & Strategy - Regulatory Compliance - Voice, Video, Dark Fiber & More Who We Serve: - ILEC & CLEC - Electric Co-ops - Local & State Government Agencies - Fixed & Mobile Wireless - Tribal Nations & Tribally Owned Companies - Cable & Video Operators - Contractors & Vendors - Financial Institutions
