Data Manager I

At Clario, a part of Thermo Fisher Scientific, we transform lives by unlocking better evidence through innovative clinical trial technology and services. As a Data Manager I, you will play a critical role in ensuring the accuracy, quality, and integrity of clinical trial data while serving as a trusted partner to sponsors and internal teams. If you are passionate about data quality, customer service, and clinical research excellence, we encourage you to join our team and make a meaningful impact on patients worldwide.

What We Offer

• Competitive compensation

• Private medical and dental insurance

• Life insurance coverage

• Annual bonus (Aguinaldo) and vacation in accordance with Costa Rican labor law

• Flexible and hybrid work options

• Wellness and learning programs

What You'll Be Doing

• Serve as the primary contact for sponsors and internal stakeholders regarding data collection, data cleaning, data delivery, data reconciliation, database lock activities, and data management timelines.

• Collaborate with sponsors and internal teams to develop, maintain, and communicate Data Management Plans (DMPs), study requirements, edit checks, data processing guidelines, and database setup requirements.

• Lead the development, review, approval, validation, and maintenance of data transfer specifications and associated deliverables.

• Coordinate data file creation requests, sample data generation, approval documentation, database lock activities, and final data deliveries.

• Act as the primary escalation point for Data Clarification Requests (DCRs), sponsor concerns, and data-related issues, partnering closely with Data Coordinators and Project Managers.

• Participate in study setup reviews and approvals to ensure quality and compliance with data management standards.

• Deliver exceptional customer service by meeting commitments, timelines, and sponsor expectations.

• Identify out-of-scope requests and partner with Project Management to support Change Order processes.

• Maintain complete, accurate, and current data management documentation, including plans, specifications, agreements, correction requests, and project correspondence.

• Conduct routine status meetings with sponsors, contract research organizations (CROs), and internal teams, including preparation of agendas and meeting minutes.

• Perform routine data runs, sample sends, complete data deliveries, and final data transfers according to study requirements.

• Support monthly reporting activities and communicate project status effectively to stakeholders.

What We Look For

• Bachelor's degree in Life Sciences or a related field preferred.

• Minimum of 2 years of Data Management or related experience, preferably within a clinical research environment.

• Prior client-facing experience preferred.

• Experience supporting clinical trial data collection, cleaning, reconciliation, and reporting activities.

• Knowledge of data transfer specifications, database lock processes, and clinical data management practices.

• Proficiency with Microsoft Office applications.

• Exposure to SAS and/or SQL is preferred.

• Knowledge of CDISC SDTM standards is a plus.

• Strong organizational, time management, analytical, and problem-solving skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Strong attention to detail and commitment to data quality.

• Excellent written and verbal communication skills in English.

• Ability to work effectively with sponsors, cross-functional teams, and global stakeholders.

At Clario, a part of Thermo Fisher Scientific, our purpose is to transform lives by unlocking better evidence. It's a cause that unites and inspires us. It's why we come to work and how we empower our people to make a positive impact every day.

We value diverse experiences, perspectives, and backgrounds, and we are committed to creating an inclusive environment where all employees can thrive. We are proud to be an Equal Opportunity Employer and welcome applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.