Data Management Lead - Data Retention and Destruction

Job Description
Join our Consumer and Community Banking Data Retention and Destruction Team to drive compliance and reduce information risk. Bring your expertise in records management and data risk policies to make a significant impact within JPMorgan Chase.
Job Summary:
As a Vice President in the Consumer and Community Banking Data Retention and Destruction Team, you will lead records management programs and initiatives to ensure compliance with Firm-wide and line of business Data Risk Policies, Standards, and Procedures. Collaborate with the Retention and Destruction team and business stakeholders to facilitate the implementation and governance of Data Risk Management policies.
Job Responsibilities:

• Coordinate and execute records management projects, including initiatives for ARM applications, shared drives, SharePoint, and Know your Records (KYR) programs.
• Develop and implement sustainable processes to remediate records and manage data retention and destruction.
• Build expertise in firm-wide records management requirements, tools, and record types.
• Design metrics, reports, and presentations to communicate project status and control effectiveness.
• Maintain strong relationships with key stakeholders and serve as a point of escalation for issue resolution.
• Monitor and assess records management risks and key indicators.
• Facilitate the rollout and improvement of governance processes and provide CDO oversight across CCB.
• Collaborate with Controls Management and business partners to ensure a robust control environment.

Required Qualifications, Capabilities, and Skills

• Background in either Data Management, Data Governance, or a control function
• Minimum of 5 years' experience managing multi-year, complex programs with diverse, matrixed teams
• Background in Records Management, including familiarity with legal and regulatory requirements throughout the data lifecycle
• Excellent written and verbal communication skills with ability to tailor messages for different audiences
• Strong organizational and prioritization skills, demonstrating flexibility in a rapidly changing environment
• Proven ability to build partnerships and work collaboratively across teams
• Strategic problem-solver with excellent analytical skills and attention to detail
• Proficient with MS Office (Excel, Word, PowerPoint)
• Proven experience with documenting processes flows and governance procedures

Preferred Qualifications, Capabilities, and Skills:

• Advanced Degree in Data Governance, Information Management, or a related field

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.