Data Management Coordinator II.

Job Description:

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

Shift Information: 11:00 AM - 7:30 PM, Wednesday - Sunday - This is a Hybrid position after the in person required training period which requires working onsite one day a week.

Hourly rate: $18.41 an hour + Shift Differential (+$1.75 after 3pm, +$2.75 on weekends)

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Responsibilities

1. Identify and resolve donor data discrepancies and duplicate donor records, including evaluating discrepant information to determine the appropriate resolution.

2. Contact donors and third parties to resolve donor data issues.

3. Modify donor and patient records, including applying and removing deferrals to donor records.

4. Assist in coordinating the workflow of the area, including daily production operations and information requests, to ensure tasks are completed accurately and in a timely manner.

5. Mitigate regulatory, donor and recipient risks by ensuring team meets all compliance guidelines and timelines and implementing solutions to ensure and improve quality.

Scope

Full knowledge of job.  Substantial acquaintance with and understanding of general aspects of the job.  Contact within department and occasionally outside of organization.

Qualifications

Education: High School or equivalent required.

Experience: Minimum 3 years of related typing/data processing experience or equivalent combination of education and experience required.

Management Experience: N/A

Skills & Abilities: Ability to work on a team. Intermediate level computer skills with Microsoft Office applications in a windows environment are required.  Good verbal and written communication and customer service skills required. Must be detail oriented; possess strong organizational skills and the ability to process data with speed and accuracy.

Travel: Some travel may be required.

*Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

Physical Requirements

The duties are representative of the essential functions of the position.  Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer and applicable software for sustained periods of time.

BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

• Medical, Dental Vision plans

• Health Spending Accounts & Flexible Spending Accounts

• PTO:  Starting at 15 days a year; based on FLSA status and tenure

• Holidays:  11 paid holidays comprised of six core holidays and five floating holidays

• 401K with up to a 6% match

• Paid Family Leave

• Employee Assistance

• Disability and Insurance: Short + Long Term

• Service Awards and recognition

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
 

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here:  Summary of Rights