Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job DescriptionEmployees will maintain a professional working relationship between the company and its customers
Qualified candidate must be able to maintain acceptable performance standards including but not limited to effectiveness and efficiency
To be successful, individuals must be able to process case lifting and routing within a financial industry platform
Qualifications• Ability to work in a fast paced environment, supporting production and quality goals
• Proven analytical skills with the ability to process large amounts of information in a short amount of time
• Computer literate with a solid working knowledge of current internet technology and the ability to research information for business related purposes
• Resilient with the desire to continually improve personal performance, customer satisfaction and business brand
• Must have strong time management skills and the ability to work under pressure and with limited supervision
• Must have the ability to use good, sound judgment in decision making and the ability to effectively manage change and remain calm in stressful situations
• A certain degree of creativity and latitude is required
• Self-motivated and committed to drive results with professional business maturity
• Relies on experience and judgment to plan and accomplish goals
• Performs a variety of tasks
Additional Information• High school diploma or its equivalent
• 2-5 years of experience in the field or in a related area
• Familiar with standard concepts, practices, and procedures within a particular field
• Candidate must be flexible on days and shifts as this role may require working weekends
What We Do
In our relentless pursuit of greatness, we are dedicated to developing individuals, creating exceptional teams, and cultivating a unique culture of unity and care. As providers of digital talent solutions, we aim to positively impact businesses and communities globally. We would be honored to be your trusted and uncommon partner on this journey.
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