Job Title
Data Entry Processing Lead / Transaction Processing IV
Location:
Rancho Cordova, CA, Onsite
Pay Rate:
$22.80
Employment Type:
Full-Time
Shift Information:
Schedule may consist of up to five days per week, including Saturdays. Shift hours may vary between 7:30 a.m. and 4:30 p.m. Flexibility in scheduling is required based on operational needs. Overtime may be required.
Job Summary:
The Data Entry Processing Lead Assists Data Entry personnel with daily processing questions and supports the department supervisor in all aspects of Data Entry operations, including staff support, scheduling, onboarding, and ongoing training. This position helps ensure the timely and accurate processing of financial transactions while maintaining quality and productivity standards.
Key Responsibilities:
- Accurately enter and process financial information using a PC workstation.
- Ensure all payments are processed accurately and within contractual service-level requirements.
- Assist with staff scheduling, workflow planning, and daily production activities.
- Monitor performance within the Data Completion area and assist in documenting performance concerns.
- Review processing errors and provide feedback and coaching to Data Entry staff.
- Conduct research on unprocessed payments (suspense items) using systems such as Kidstar and CSE.
- Communicate with employers, counties, and DCSS resources regarding payment-related issues.
- Prepare and provide accurate reports on unprocessed payments to management.
- Perform quality control reviews and assist with Data Entry Quality Ratings.
- Maintain professional standards of conduct, including attendance, appearance, and workplace behavior.
- Perform other duties as assigned.
Required Qualifications:
- High School Diploma or GED required.
- Background and Drug Screening is required.
Experience
- Minimum of six (6) months of experience in data entry or a lead role required.
Skills and Knowledge
- Strong data entry skills involving both alphabetic and numeric information.
- Experience using a 10-key calculator with a high level of accuracy.
- Proficiency with Windows-based desktop applications.
- Strong attention to detail and commitment to accuracy.
- Ability to work effectively in a fast-paced production environment.
Physical Requirements
- Ability to remain seated for extended periods.
- Frequent handling of paperwork and documents.
- Continuous keyboard use requiring repetitive hand and finger movements.
Preferred Qualifications:
- Previous lead or supervisory experience preferred.
What We Offer:
- Competitive hourly pay
- Benefits from day one (medical, dental, vision) for eligible roles
- Paid time off and holidays
- Paid training
- Career growth and advancement opportunities
- Supportive and inclusive work environment
Apply now and make an impact from day one
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $22.80 per hour which may be below your state's minimum wage. Please take this into consideration when applying.
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the TeamConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.
Skills Required
- High School Diploma or GED
- Background and drug screening
- At least six months of data entry or lead experience
- Strong alphabetic and numeric data entry skills
- Experience using a 10-key calculator with high accuracy
- Proficiency with Windows-based desktop applications
- Strong attention to detail and commitment to accuracy
- Ability to work effectively in a fast-paced production environment
- Previous lead or supervisory experience
Conduent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conduent and has not been reviewed or approved by Conduent.
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Healthcare Strength — Health coverage is broad, with multiple plan options, preventive care at 100%, telemedicine access, behavioral health support, and wellness resources.
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Leave & Time Off Breadth — Paid time off, holidays, sick days, volunteer time, and parental leave are included, offering multiple avenues for rest and personal needs.
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Wellbeing & Lifestyle Benefits — Perks include childcare and commuter benefits, fitness stipends, discount programs, an Employee Assistance Program, and a remote work program that support overall wellbeing.
Conduent Insights
What We Do
Conduent delivers mission-critical services and solutions on behalf of businesses and governments — creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. At Conduent, we are one team with one mission. When you join Conduent, you are engaged in creating the future — both our company’s and your own. You’ll have the opportunity to grow and thrive through experiences and formalized learning programs.
