Data Entry Admin

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Malaysia
Remote
Entry level
Artificial Intelligence • Fintech • Software • Financial Services
The Role
Processes insurance quotations and cover notes, collects and verifies customer documents, follows up with insurance providers, resolves customer inquiries, maintains policy records, and supports administrative workflow improvements. The role requires strong organization, communication, attention to detail, teamwork, and flexibility for rotating shifts, weekends, and public holidays.
Summary Generated by Built In

Position Overview:

We are seeking a highly organized and proactive Data Entry Admin to join our team. The ideal candidate will play a key role in ensuring the efficient operation of our office by providing administrative support and coordinating various tasks and functions. If you are detail-oriented, resourceful, and thrive in a fast-paced environment, we want to hear from you.

 

Key Responsibilities:

  • Generate insurance quotations based on customer needs and policy requirements.

  • Prepare cover notes for approved insurance policies.

  • Request necessary documents from customers, such as grants, vehicle photos, transfer of ownership slips, and MYJPJ applications, to facilitate cover note issuance.

  • Review cover notes and documents submitted by customers to verify accuracy and completeness, enabling policy activation.

  • Liaise with insurance providers to follow up on pending approval cases and ensure timely processing.

  • Address customer complaints and inquiries related to cover notes, providing excellent service and resolution.

  • Maintain organized records of insurance policies, cover notes, and customer interactions.

  • Collaborate with the insurance team to improve administrative processes and workflows.

  • Perform other administrative tasks and support functions as required by management

     

Requirements:

  • Minimum Diploma qualification or equivalent certification in insurance or a related field

  • Strong attention to detail with excellent organizational skills

  • Fast learner with strong problem-solving abilities

  • Effective communication skills, both written and verbal

  • Able to work both independently and collaboratively within a team

  • Willing to work on rotating shifts, including weekends and public holidays

  • Open to local candidates only


Preferred:

  • Prior experience in administrative or insurance-related roles

  • Good understanding of insurance policies, cover notes, and related processes

  • Immediate availability is an advantage

 

Benefit:

  • International work environment and flat organization

  • Team culture - highly practical and results oriented.

  • Free training and development, constantly improve yourself.

  • Fast moving, challenging and unique business problems

  • Competitive salary

  • International work environment and flat organization

  • Progress like never before. remarkable level of progress.

  • Casual work attire

Skills Required

  • Minimum Diploma qualification or equivalent certification in insurance or a related field
  • Strong attention to detail and excellent organizational skills
  • Fast learning ability and strong problem-solving skills
  • Effective written and verbal communication skills
  • Ability to work independently and collaboratively
  • Availability for rotating shifts, including weekends and public holidays
  • Local candidate status
  • Prior administrative or insurance-related experience
  • Understanding of insurance policies, cover notes, and related processes
  • Immediate availability
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The Company
HQ: Petaling Jaya
253 Employees
Year Founded: 2019

What We Do

Our mission is to develop technology based solutions to improve financial inclusion. We develop new & innovative platforms & services globally. For example, we are the first platform to simplify and digitise comprehensive life and medical insurance, supported by AI agent. BJAK is the largest insurance platform in Southeast Asia. If you enjoy building cutting edge platform-ecosystems that gives equal access to financial services to everyone at scale, join us

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